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Service Engineer
full-timeSingapore

Summary

Location

Singapore

Type

full-time

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About this role

Key Responsibility:

  1. Responsible for repair and calibration of electronic measuring instruments (Tektronix/Keithley/EA), by analyzing and identifying instrument failures, performing repair/ calibration/adjustment process. Ensure on time deliver the instruments to customers of high quality.
  2. Maintain high-quality and efficient communication with customers, fully understand customer needs, provide customers with high quality products and services, and continue to improve customer satisfaction.
  3. Manage equipment/fixture/tool management through using Tektrace /MET TEAM or offline management software, initiate calibration and repair requirements, propose analysis and solutions for OOT (Out of Tolerance) equipment, and ensure the equipment in effective working condition.
  4. Create a good way of cross-functional cooperation and communication, and work closely with CSR/SAM/Logistic department to ensure that instruments are delivered to customers in the best quality and shortest TAT (Turn around time).
  5. ERP and workbench system operation, according to the repair requirements, initiate and establish parts needs information and manage the service location.
  6. Responsible for analyzing and improving the quality of repair/calibration process, preventing quality problems, put advising on instrument application and maintenance through cooperation with Global and Regional quality and engineering teams to reduce quality PPM and agreed service instrument failure rates.
  7. Use RBS tools to continuously improve safety, quality, delivery and productivity to consistently meet customer expectations.
  8. Strong driving force, long-term effective play of subjective initiative, use various resources to learn more product knowledge and skills, understand the latest product and service needs, provide the training and share aim to raise the service capability for self and team.

QUALIFICATIONS:

  1. Bachelor’s degree or above in electronic engineering or similar major and more than 2 years’ relevant work experience. 
  2. Hands on the repair and calibration of typical electronic measuring instruments, such as Power supply, digital multimeter, source meter and oscilloscope
  3. The ability to understand and predict customer needs is preferred. 
  4. Integrity, sincerity, good teamwork ability. 
  5. Strong willingness to learn and fast learning ability, able to actively and continuously learn, improve professional skills, communication skills. 
  6. Will be preferred for well know lean concept. 
  7. Ability of understand and analysis electrical/electronic diagram, ability of repair instrument on board and component level.

Ralliant Corporation Overview

Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life — faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.

About Tektronix

Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!

We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].

Bonus or Equity
This position is also eligible for bonus as part of the total compensation package.

Other facts

Tech stack
Repair,Calibration,Electronic Measuring Instruments,Customer Communication,Equipment Management,Quality Improvement,Safety,Teamwork,Learning,Electrical Diagram Analysis,Problem Solving,Lean Concepts,Initiative,Product Knowledge,Service Capability

About Ralliant

Ralliant (NYSE: RAL) powers breakthrough innovation through precision. As a global technology company, we design, develop, and deliver high-performance instruments and solutions that give engineers the confidence to push boundaries. In an increasingly electrified and digital world, our technologies accelerate innovation and help bring advanced products to market faster and more efficiently.

Our industry-leading companies—Anderson-Negele, Gems Setra, Hengstler-Dynapar, Pacific Scientific Energetic Materials Company, Qualitrol, and Tektronix—serve more than 90,000 customers across 50+ countries. With proven expertise in mission-critical applications, together we create the confidence that makes progress possible.

If you’re ready to innovate, collaborate, and make an impact—now’s the time to join us. Learn more at www.ralliant.com.

Team size: 5,001-10,000 employees
LinkedIn: Visit
Industry: Electrical Equipment Manufacturing

What you'll do

  • The Service Engineer is responsible for the repair and calibration of electronic measuring instruments, ensuring high-quality service and timely delivery to customers. They also manage equipment and collaborate with various departments to enhance customer satisfaction and operational efficiency.

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Frequently Asked Questions

What does a Service Engineer do at Ralliant?

As a Service Engineer at Ralliant, you will: the Service Engineer is responsible for the repair and calibration of electronic measuring instruments, ensuring high-quality service and timely delivery to customers. They also manage equipment and collaborate with various departments to enhance customer satisfaction and operational efficiency..

Why join Ralliant as a Service Engineer?

Ralliant is a leading Electrical Equipment Manufacturing company.

Is the Service Engineer position at Ralliant remote?

The Service Engineer position at Ralliant is based in Singapore, Singapore. Contact the company through Clera for specific work arrangement details.

How do I apply for the Service Engineer position at Ralliant?

You can apply for the Service Engineer position at Ralliant directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Ralliant on their website.