About this role
Job Description:
Department Overview
The Operating Model Integration Department is dedicated to driving Rakuten Group's continued growth by strengthening marketing and creative operations processes across the organization. We leverage AI and the latest technologies to achieve this goal.
Within the department, the Solution Strategy Division focuses on planning and supporting the implementation of cutting-edge technologies and methodologies. We enable concrete problem-solving and the execution of impactful initiatives across the group.
Why We Hire
As Rakuten Group continues its rapid expansion and diversification across various business sectors, the need for streamlined, efficient, and innovative marketing and creative operations has become paramount. To support this growth, the Operating Model Integration Department was established to optimize and standardize processes across the organization.
Within this department, the Solution Strategy Division plays a critical role in identifying and implementing cutting-edge technologies and methodologies, including AI and automation, to enhance the effectiveness and efficiency of our marketing and creative teams.
Due to increasing demand and the growing complexity of our business, we are seeking talented individuals to join the Solution Strategy Division and contribute to our mission of driving innovation and operational excellence across the Rakuten Group. This is an exciting opportunity to be at the forefront of transforming how we operate and deliver value to our customers.
Position Details
Analyzing the current state of marketing and creative operations processes across Rakuten Group and identifying key challenges. Planning and promoting the implementation of technologies such as AI, RPA, and machine learning to improve efficiency and enhance operations. Executing and managing the progress of business process improvement projects in collaboration with various business units. Gathering information, conducting research, and communicating internally about the latest technologies. Measuring the effectiveness of business process improvements and establishing improvement cycles. Collaborating and coordinating with relevant departments, and communicating with stakeholders.
Mandatory Qualifications:
- Minimum of 3 years of professional experience in one of the following areas:
- Experience in business process improvement, strategy development, or technology implementation projects at a consulting firm.
- Strong problem-solving, and project management skills.
- Excellent communication skills and ability to collaborate effectively with various departments.
Desired Qualifications:
- Knowledge or practical experience with cutting-edge technologies such as AI, RPA, and machine learning.
- English: Business level proficiency or higher.
- Experience using website analytics tools (e.g., Google Analytics, Adobe Analytics).
- Knowledge or experience with Agile development methodologies.
- Experience in business process improvement projects within large organizations.
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#corporate #marketing #marketingdiv
Languages:
English (Overall - 3 - Advanced), Japanese (Overall - 4 - Fluent)Other facts
About Rakuten
Rakuten Group, Inc. (TSE: 4755) is a global technology leader in services that empower individuals, communities, businesses and society. Founded in Tokyo in 1997 as an online marketplace, Rakuten has expanded to offer services in e-commerce, fintech, digital content and communications to 2 billion members around the world. The Rakuten Group has more than 30,000 employees, and operations in 30 countries and regions. For more information visit https://global.rakuten.com/corp/.
What you'll do
- The role involves analyzing marketing and creative operations processes, identifying challenges, and planning the implementation of technologies to improve efficiency. It also includes managing business process improvement projects and collaborating with various business units.
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