Job Description:

Business Overview

Rakuten Group is a global technology leader, offering more than 70 services across a wide range of fields, including e-commerce, fintech, digital content. By organically linking these services through a membership system centered on Rakuten members, Rakuten has created a unique “Rakuten ecosystem” that is unlike any other.

*Our Businesses Key Figures
https://corp.rakuten.co.jp/careers/services/

Department Overview

The Corporate Communications Department manages PR and communications activities for the Rakuten Group.

Position:

Why We Hire

Are you looking to join a dynamic team of PR professionals overseeing corporate communications for a leading global tech company headquartered in Japan?

Are you a talented and motivated team player with communications experience looking to drive PR activities across a diversity of industries and markets?

Then look no further. This role is about developing and implementing communications strategies to build, promote and protect Rakuten and its brand across global markets. As a communications manager and member of Rakuten’s Corporate Communications Department, you will join a growing global team in supporting PR activities for the entire Rakuten Group, in collaboration with a wide range of partners and stakeholders all over the world.

Position Details

In this role, you will support Rakuten Group’s global corporate communications efforts, contributing to the planning and execution of public relations strategies for major corporate announcements and initiatives aimed at our global audience. Working closely with global media, you will help strengthen Rakuten’s reputation as a technology-driven company and foster constructive, long-term media relationships.

The role calls for a solid understanding of the global media environment and a proven ability to translate complex technologies, such as AI, into compelling narratives for a global audience. You will work with teams across the organization to understand new businesses and technologies and help communicate their impact on the industry and other stakeholders. An existing international media network is welcome but not essential.

You will also collaborate with team members to support the global visibility of Rakuten’s senior executives by identifying speaking opportunities and contributing to the development of clear, engaging messaging materials. In addition, the role involves close coordination with global Rakuten Group companies to develop consistent content across owned and social media channels.

Key responsibilities include:
- Developing and executing PR strategies for major Rakuten Group announcements and initiatives
- Managing global media relations, including interviews, press conferences, and media events involving senior executives
- Drafting, coordinating, and distributing press releases and media materials
- Monitoring global media coverage and handling inbound media inquiries
- Building and maintaining relationships with top-tier international media outlets
- Supporting global executive visibility through speaking opportunities, events, and presentation development
- Planning and producing content for Rakuten’s owned and social media channels (e.g., Rakuten Today, LinkedIn, Instagram)
- Providing strategic communications counsel to business units and subsidiaries worldwide
- Coordinating with internal teams, global subsidiaries, and external partners such as agencies and vendors
- Contributing to the development of the corporate communications team across English and Japanese channels

Mandatory Qualifications:

- Minimum 5 years of experience in media, corporate communications, or public relations, gained in a media organization, PR agency, or in-house corporate role
- Experience planning and executing PR strategies
- Experience writing, editing, and distributing press releases and other corporate communications materials
- Strong editorial judgment and writing skills, with an understanding of journalistic standards
- Solid project and budget management skills
- Experience managing production resources and working with external partners, including agencies and vendors
- Experience planning and managing press conferences, media events, and media relations
- Ability to work effectively in a complex, global business environment and engage with senior executives
- Business-level Japanese proficiency required (native-level proficiency not required)

Desired Qualifications:

- Creative, proactive, and collaborative, with the ability to thrive in a fast-paced, dynamic environment
- Strong understanding of communications in a digital and social media environment
- Ability to identify relevant news opportunities and tailor messaging for different audiences
- Experience working effectively across diverse cultures and global business teams
- Japanese-to-English translation experience
- Experience managing complex projects across multiple markets
- Experience creating executive presentations
- Experience in event planning and management
- Experience in crisis communications

Other Information:

Additional information on Location

Rakuten Crimson House, 1-14-1 Tamagawa, Setagaya-ku, Tokyo

Additional information on English Qualification

Native English writing/reading/speaking/listening skills required.
 

Related Pages
- Employee Benefits: https://global.rakuten.com/corp/careers/benefit/

- Employee Conditions: https://corp.rakuten.co.jp/careers/information/

- Culture: https://corp.rakuten.co.jp/careers/culture/

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