RA
Jr. Specialist, Operational Support
full-time•São Paulo
About this role
Job Description:
Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.
Rakuten Advertising provides advertising technology and consumer insights to the world’s leading brands and retailers. Working with agencies and brands around the world, Rakuten Advertising unites technology, client strategy and consumer insights to deliver advertising experiences that drive increased brand awareness and marketing performance. With access to Rakuten’s diverse media properties and audiences, combined with an award-winning performance network and proprietary consumer research, Rakuten Advertising creates the right conditions to reach new customers and sustain long-lasting loyalty.
Job Summary
Responsible for analyzing detailed operational information for a variety of clients across the advertising network. Perform quality audits and data reconciliation to a high degree of quality. Ensure application of network and advertiser rules in support of areas like compliance monitoring, payment reconciliation, partnership quality analysis, and more. Identify patterns using a mix of collected data and your own analysis. Provide expertise and direction on tooling and process capabilities.
This is a hybrid role, offering a mix of remote and in-office work, depending on team needs and location
Key Responsibilities
- Discover and monitor advertisers’ information on websites and internal platforms utilizing internal tooling.
- Audit publisher websites, social media presences, and submitted data to ensure compliance.
- Analyze existing data and augment with additional data collection and analysis where appropriate.
- Maintain and build ongoing audit templates and ad-hoc audit templates.
- Create new and keep existing written documentation up to date.
- Propose improvements of system and process
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- English fluency (at least Upper-Intermediate)
- Detail-oriented, thorough, and meticulous.
- Attention to detail in order to identify and analyze errors.
- Strong time management and self-organization skills and ability to meet predetermined timeframes.
- Ability to work independently and with a team.
- Ability to accurately interpret complex documents and online policies.
- Basic understanding of HTML structure, ecommerce compliance, or invoicing is a plus; however, training will be provided.
#LI-TL1
#LI-Hybrid
Five Principles for Success
Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.
Always improve, Always Advance - Only be satisfied with complete success - Kaizen
Passionately Professional - Take an uncompromising approach to your work and be determined to be the best
Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory
Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile
Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team
What you'll do
- The role involves analyzing operational information for clients across the advertising network and performing quality audits and data reconciliation. Additionally, the specialist will ensure compliance with network and advertiser rules and propose improvements to systems and processes.
About Rakuten Advertising
Rakuten Advertising leads the affiliate and partner marketing industry in delivering performance-driven marketing solutions that help the world’s top brands connect with unique, highly engaged audiences – from awareness to activation.
At Rakuten, we outthink the competition and outperform your expectations. Our experienced full-service team works to create the best ad experiences for brand, audience, and affiliate alike – one where people get the right message at the right time to drive attention, action, loyalty, and value.
We leverage a global partner network and our owned-and-operated properties to reach people like no one else. Your goals are our goals, and we’ll work like no one else to help you exceed them.
Backed by industry-leading AI-backed technology, and the largest partner network in affiliate marketing, Rakuten Advertising taps into decades of data and experience to develop the strategies and ad experiences that will drive engagement, sales, loyalty, and beyond. A leader in the industry since its beginnings, Rakuten Advertising is a division of Rakuten Inc. (4755: TOKYO), one of the world’s leading internet service companies. The company is headquartered in New York City, with offices throughout EMEA, APAC, LATAM, and North America.
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Frequently Asked Questions
What does a Jr. Specialist, Operational Support do at Rakuten Advertising?
As a Jr. Specialist, Operational Support at Rakuten Advertising, you will: the role involves analyzing operational information for clients across the advertising network and performing quality audits and data reconciliation. Additionally, the specialist will ensure compliance with network and advertiser rules and propose improvements to systems and processes..
Is the Jr. Specialist, Operational Support position at Rakuten Advertising remote?
The Jr. Specialist, Operational Support position at Rakuten Advertising is based in São Paulo, São Paulo, Brazil. Contact the company through Clera for specific work arrangement details.
How do I apply for the Jr. Specialist, Operational Support position at Rakuten Advertising?
You can apply for the Jr. Specialist, Operational Support position at Rakuten Advertisingdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.