About this role
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Strategic Initiatives Workflow Coordinator, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
- Provide support by developing expertise in the following areas: SSRS forms, Digital Forms, policies, and system functionality.
- Participate in and/or lead various projects as identified by the Strategic Initiatives Project Manager; projects may have an impact on a single site or be companywide.
- Assist with the day-to-day established projects and support team members, as needed.
- Support and work closely with Contact Center Leadership, Clinical Operations Team, Regional and Site Operations Management.
- Identify inefficiencies and/or improvement opportunities in existing workflows, policies, and processes.
- Provide solutions to problems by using knowledge of systems, existing workflows and company goals.
- PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described
You Are:
- Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
- Able to demonstrate high level of attention to detail, excellent organizational skills and have the ability to multitask
- Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world class customer service
To Ensure Success In This Role, You Must Have:
- High School Diploma or GED equivalent required; Bachelor’s Degree preferred
- Proven track record of working independently
- Proven track record of effective time management skills and the ability to prioritize and meet competing deadlines
- Proven track record of taking on challenging projects with little direction
- Requires excellent communication and presentation skills
- Requires excellent analytical and problem-solving skills
- Requires the ability to interact effectively with doctors, patients, vendors, peers, staff, and management is essential.
We Offer:
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
Other facts
About RadNet
RadNet, Inc. is the largest U.S. provider of freestanding outpatient diagnostic imaging services, operating over 400 centers across key markets, including Arizona, California, Florida, and New York. In addition to imaging, RadNet offers AI-driven solutions under the DeepHealth brand, radiology IT, and teleradiology services. With over 10,000 employees and affiliated radiologists, RadNet is dedicated to advancing healthcare through innovation and expertise.
What you'll do
- The Strategic Initiatives Workflow Coordinator will provide support by developing expertise in various areas and participate in or lead projects that impact the organization. They will also identify inefficiencies in workflows and provide solutions to improve processes.
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