Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as an Employee Care Specialist, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
- Manage the full lifecycle of leave of absence, disability, accommodation, and workers’ compensation cases for assigned regions.
- Serve as a subject matter expert to employees and managers on leave policies and processes.
- Ensure timely case updates and thorough documentation in the leave management system.
- Communicate status updates and next steps clearly and professionally to employees and managers.
- Interpret and apply relevant laws including FMLA, ADA, CFRA, PDL, and state-specific leave regulations.
- Collaborate with HR Business Partners and department leaders to ensure a smooth transition and proper coverage during employee leaves.
- Partner with third-party vendors and internal stakeholders to monitor and track claims, ensuring appropriate return-to-work plans are developed.
- Meet or exceed key performance indicators including case turnaround times, response rates, and documentation compliance.
- Escalate complex cases to the Manager, Leave Management, Director, Shared Services, VP, Human Resources, or Legal as appropriate.
If You Are:
- Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
- You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
- You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
To Ensure Success in This Role, You Must Have:
- High school diploma or equivalent required; associate or bachelor’s degree in Human Resources, Business, or related field preferred.
- Minimum of 2 years of experience managing leave of absence and accommodation cases in a high-volume, multi-state environment.
- Working knowledge of federal and state leave regulations including FMLA, CFRA, PDL, ADA, NYPFL, NJPFLI, and workers’ compensation.
- Experience using a leave management system and HRIS platforms preferred.
- Strong organizational, documentation, and time-management skills.
- Excellent written and verbal communication skills.
- Ability to handle confidential information with discretion and professionalism.
We Offer:
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.