About this role
This is what we offer you
Gross monthly salary between € 4.931 and € 7.043 (scale 09).Thirteenth month's salary and 8% holiday allowance
10% Employee Benefit Budget
EUR 1,400 development budget per year
Hybrid working: balance between home and office work (possible for most roles)
A pension, for which you can set the maximum amount of your personal contribution
View all our benefits.
Job Title
Scrum Master / Customer Journey ExpertJob Description
Scrum Master
You help deliver continuous product improvements in Core Lending & Project Finance, supporting teams across 3 global locations with impact on 9.5 million customers
You & Your Function
Support agile delivery by connecting business lines, architecture, and delivery parties in a complex, globally distributed environment. As a Scrum Master / Customer Journey Expert /, you ensure continuous product delivery, guide teams through change, and support loan‑administration and reporting journeys.
Examples for Practices
• Lead Scrum ceremonies to help teams maintain focus and improve delivery flow.
• Monitor progress and manage intra‑squad dependencies for smoother collaboration.
• Coach teams towards self‑organization and continuous improvement.
Facts & Figures
- 36 hours per week
- You work with squads across the Netherlands, Romania, and India (3 countries).
- 9.5 million customers worldwid
Top 3 responsibilities
- Facilitate cross‑functional collaboration by aligning business, architecture, and delivery teams to accelerate loan‑administration process improvements.
- Support product planning by helping the Product Owner refine and structure the backlog to increase clarity, value delivery, and stakeholder alignment.
- Guide global squads in adopting a consistent way of working, enabling transparency, predictability, and efficient delivery across locations.
You operate in a dynamic Financing Journey tribe, enabling agile delivery across multiple squads. Your focus: supporting loan‑servicing journeys, guiding teams through change, and ensuring delivery continuity in a complex international environment.
Together we achieve more than alone
We believe in the power of differences. It is precisely by combining people’s differences that we become an even better bank.
Work on yourself and the world around you at the same time
For us, your development and that of society go hand in hand. That’s why we want to invest in you and work together for a better world. At Rabobank, you work on yourself and the world around you at the same time. You’ll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for our private and business customers, as well as societal issues such as food and energy transitions.
Why everyone is welcome at Rabobank
At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in areas such as knowledge, skills, and experience, but also in gender, background, and culture. Across every department, we strive for variety and the freedom to be yourself – whoever you are.
You & Your Talent
- Experience as a Scrum Master in a regulated or corporate environment.
- Experience in the financial industry is a plus.
- Knowledge and experience in software delivery across the SDLC.
You & the application process
You can apply for the Scrum Master vacancy
- Questions about the role: Natalie Kozlova, Tech Lead via [email protected]
- Questions about working at Rabobank and the process? Arjan Mondria, IT Recruiter via [email protected]
- If you are invited for an interview, Bo, our virtual assistant, will contact you via SMS and email to schedule it.
- Answers to frequently asked questions can be found at rabobank.jobs/nl/veelgestelde‑vragen.
- A reliability check is part of the procedure.
- We respect your privacy.
🚨 To be considered for this position, you must be located in the Netherlands or elsewhere in the EU and have the legal right to work in the Netherlands. We are unable to consider candidates requiring relocation from another country.
You and the job application process
Other facts
About Rabobank
Rabobank is a cooperative bank with a mission. Our goal: to help customers realize their ambitions. We serve about 10 million customers in 47 countries. As an international financial institution, we work on the well-being and prosperity of millions of people. In the Netherlands, we serve individual and business customers. Globally, we focus on the food and agriculture sectors. For big or small challenges, in every area, people join forces in search of solutions. Rabobank has been doing this for 125 years, and we will continue to grow a better world together.
As an employer, we support the growth of colleagues every day. At Rabobank, you can work on your own development & shape the world around you. This is reflected in your own development budget, our hybrid work environment, and a good balance between your work and home life. You can work on banking matters for our individual and business customers, as well as on societal issues such as food and energy transitions.
What you'll do
- Facilitate cross-functional collaboration to accelerate loan-administration process improvements and support product planning. Guide global squads in adopting a consistent way of working to ensure transparency and efficient delivery.
Ready to join Rabobank?
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