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Customer Engagement Coordinator (Fixed-Term)
full-timeHamilton

Summary

Location

Hamilton

Type

full-time

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About this role

Job Title

Customer Engagement Coordinator (Fixed-Term)

Job Description

Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our kaimahi (employees) who have a deep understanding of agriculture and are committed to adding long-term value for our clients.

Our purpose is clear of growing a better New Zealand together. Our commitment to our employees and customers is at the heart of everything we do.

About the role | Mō te tūranga

Do you thrive in a dynamic environment where customer service, facilities management, and event coordination come together? We are looking for a proactive and professional Workplace Experience Coordinator to join our team at our Hamilton Head Office.

As the Workplace Experience Coordinator, you’ll be the face of Rabobank, delivering outstanding front-of-house hospitality to both internal and external customers. You’ll manage client-facing areas, coordinate events, and ensure our workplace facilities across the New Zealand office portfolio run smoothly and efficiently.

This full-time, office-based role works closely with the Workplace Manager and another Workplace Experience Coordinator to provide seamless support across all aspects of workplace operations.

This is a fixed-term position ending in February 2027.

 

Key Responsibilities

  • Provide a warm, professional front-of-house experience for all visitors and staff.

  • Manage and maintain physical workplace environments.

  • Coordinate internal events and meetings, ensuring all logistics are handled with precision.

  • Support administrative operations and contribute to continuous improvement initiatives.

  • Collaborate with internal stakeholders to ensure facilities meet business needs.

About you | Ō pūkenga

We are looking for a positive, organised and dedicated individual with a passion for customer service, who will ensure our internal and external customers receive outstanding support and assistance at all times.

The ideal candidate will have exceptional and professional written and verbal communication skills and be able to juggle the demands of a dynamic business environment.  

Our ideal candidate 

  • Experience in a professional/corporate company with a reception, administration and office management focus.

  • Self-motivated.

  • Ability to develop and maintain relationships with internal and external clients.

  • Strong communication, both written and verbal.

  • Promote a culture of professionalism, respect and fun.

  • Agile, Adaptable and flexible.

If you are interested in Growing a Better New Zealand Together, please follow the link and apply online or visit www.rabobank.co.nz./careers. 

Applications close Tuesday 10 February 2026

Our Values | ō mātou uara

Rabobank believe embracing inclusion, equity and belonging delivers positive experiences for our people and clients.  Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here.

At Rabobank New Zealand, we are committed to our values; we are client-driven, we take responsibility, we are professional and cooperative.   We have an open culture, where you can be yourself and be valued for who you are.  All qualified applicants will receive consideration for employment without regard to ethnicity, sex/sex characteristics, gender (Inclusive of all genders), gender expression, sexual orientation, religion, disability, age, or other diversity characteristics not mentioned.  We are proud to be an equal opportunity employer. Together, we can grow a better world.

Other facts

Tech stack
Customer Service,Event Coordination,Facilities Management,Communication,Organizational Skills,Relationship Building,Administrative Support,Continuous Improvement,Professionalism,Adaptability,Proactivity,Team Collaboration,Logistics Management,Problem Solving,Front-of-House Experience,Hospitality

About Rabobank

Rabobank is a cooperative bank with a mission. Our goal: to help customers realize their ambitions. We serve about 10 million customers in 47 countries. As an international financial institution, we work on the well-being and prosperity of millions of people. In the Netherlands, we serve individual and business customers. Globally, we focus on the food and agriculture sectors. For big or small challenges, in every area, people join forces in search of solutions. Rabobank has been doing this for 125 years, and we will continue to grow a better world together.

As an employer, we support the growth of colleagues every day. At Rabobank, you can work on your own development & shape the world around you. This is reflected in your own development budget, our hybrid work environment, and a good balance between your work and home life. You can work on banking matters for our individual and business customers, as well as on societal issues such as food and energy transitions.

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Banking

What you'll do

  • The Workplace Experience Coordinator will provide a warm, professional front-of-house experience and manage client-facing areas. They will also coordinate events and ensure workplace facilities run smoothly.

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Frequently Asked Questions

What does a Customer Engagement Coordinator (Fixed-Term) do at Rabobank?

As a Customer Engagement Coordinator (Fixed-Term) at Rabobank, you will: the Workplace Experience Coordinator will provide a warm, professional front-of-house experience and manage client-facing areas. They will also coordinate events and ensure workplace facilities run smoothly..

Why join Rabobank as a Customer Engagement Coordinator (Fixed-Term)?

Rabobank is a leading Banking company.

Is the Customer Engagement Coordinator (Fixed-Term) position at Rabobank remote?

The Customer Engagement Coordinator (Fixed-Term) position at Rabobank is based in Hamilton, Waikato, New Zealand. Contact the company through Clera for specific work arrangement details.

How do I apply for the Customer Engagement Coordinator (Fixed-Term) position at Rabobank?

You can apply for the Customer Engagement Coordinator (Fixed-Term) position at Rabobank directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Rabobank on their website.