About this role
Job Title
Business Analyst - OperationsJob Description
Rabobank is the world’s leading specialist in food and agribusiness banking. One of our key strengths lies in our kaimahi (employees) who have a deep understanding of agriculture and are committed to adding long-term value for our clients.
Our purpose is clear of growing a better New Zealand together. Our commitment to our employees and customers is at the heart of everything we do.
Business Analyst - Operations
We’re seeking a highly-skilled Business Analyst to join our Operations team in our Wellington office. In this role, you’ll report to the Head of Business Operations and play a key part in driving business improvement and innovation across a complex operating environment.
What you’ll do
The Business Analyst – Operations will act as a connector between business needs and technical solutions, ensuring that initiatives deliver measurable value and align with strategic objectives. You will work with stakeholders across the wider business to gather requirements, analyse processes and recommend (and make) improvements that drive efficiency and innovation.
To succeed in this role, you’ll bring a mix of innovative thinking, problem-solving, technical expertise, and strong relationship-building skills.
Key responsibilities
Gather, document, and validate business requirements for new initiatives and system enhancements.
Analyse data and processes to identify trends, gaps, and areas for improvement.
Develop clear and concise documentation, including business cases, process maps, and functional specifications.
Facilitate workshops and meetings with stakeholders to ensure alignment and clarity.
Support project delivery by working closely with developers, testers, and project managers.
Provide insights and recommendations based on data analysis to inform decision-making.
What we’re looking for
Proven experience as a business analyst, ideally with experience in financial services.
Strong analytical and problem-solving skills with proven process improvement expertise.
Excellent communication and stakeholder engagement skills.
Ability to translate complex business needs into clear technical requirements.
Proficiency in business analysis tools and methodologies (e.g., Agile, BPMN).
Experience with data analysis and reporting tools is an advantage (e.g., Power BI).
If you are interested in Growing a better New Zealand together (kia ngātahi te tipu o Aotearoa) apply now to join our team and help shape the future of agribusiness banking. Follow the link and apply online or visit www.rabobank.co.nz./careers.
Applications close Friday 23rd January 2026
Our Values | ō mātou uara
Rabobank believe embracing inclusion, equity and belonging delivers positive experiences for our people and clients. Our great working conditions, broad learning and development programmes and the opportunity to work together for the greater good are reasons why our employees love working here.
At Rabobank New Zealand, we are committed to our values; we are client-driven, we take responsibility, we are professional and cooperative. We have an open culture, where you can be yourself and be valued for who you are. All qualified applicants will receive consideration for employment without regard to ethnicity, sex/sex characteristics, gender (Inclusive of all genders), gender expression, sexual orientation, religion, disability, age, or other diversity characteristics not mentioned. We are proud to be an equal opportunity employer. Together, we can grow a better world.
Other facts
About Rabobank
Rabobank is a cooperative bank with a mission. Our goal: to help customers realize their ambitions. We serve about 10 million customers in 47 countries. As an international financial institution, we work on the well-being and prosperity of millions of people. In the Netherlands, we serve individual and business customers. Globally, we focus on the food and agriculture sectors. For big or small challenges, in every area, people join forces in search of solutions. Rabobank has been doing this for 125 years, and we will continue to grow a better world together.
As an employer, we support the growth of colleagues every day. At Rabobank, you can work on your own development & shape the world around you. This is reflected in your own development budget, our hybrid work environment, and a good balance between your work and home life. You can work on banking matters for our individual and business customers, as well as on societal issues such as food and energy transitions.
What you'll do
- The Business Analyst will gather and document business requirements, analyze data and processes, and recommend improvements. They will also facilitate workshops and support project delivery by collaborating with developers and project managers.
Ready to join Rabobank?
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