This is what we offer you

• Thirteenth month's salary and 8% holiday allowance

• 10% Employee Benefit Budget

• EUR 1,400 development budget per year

• Hybrid working: balance between home and office work (possible for most roles)

• A pension, for which you can set the maximum amount of your personal contribution

View all our benefits.

Job Title

Job Description

You & your role

As a Business Analyst in Analytics Acceleration, you bring clarity, structure, and momentum in a fast moving environment. You actively engage with users to understand how analytics and (Gen)AI solutions fit into their daily work, identify friction, and translate those insights into well defined requirements and backlog items.

You collaborate closely with the Product Manager, the other Business Analysts, Data Scientists and engineers. Together with the other Business Analysts of the team, you support backlog management and prioritization, and ensure the squad always understands what to build next—and why. You help prepare clear and engaging reviews and demos, and play a key role in driving adoption through onboarding, training, and internal communication. You also support governance and stakeholder alignment, ensuring solutions land smoothly across the bank.

This role suits someone who enjoys ownership, collaboration, and being close to both users and delivery in a scaling GenAI landscape.

Top 3 responsibilities

1) User engagement & product discovery

• Connect with users, collect feedback, observe workflows, and identify pain points

• Translate insights into requirements, feature requests, and improvement ideas

• Identify which of the users’ workflows can benefit from agentic automation

• Support onboarding, give demos and and training for new and existing users

2) Backlog clarity & scrum facilitation

• Support the PM with backlog management and prioritization

• Write clear, unambiguous requirements and acceptance criteria

• Facilitate scrum events (planning, refinement, review)

• Help the squad prepare engaging and understandable review presentations

3) Adoption, enablement & internal visibility

• Develop smooth onboarding journeys and supporting materials; keep them up to date

• Train users, troubleshoot issues, and ensure solutions are adopted effectively

• Create and distribute product materials to increase visibility and usage across the bank

• Assist the PM with governance tasks and stakeholder communication

Facts & figures

• 36 hours per week

• 9.5 million customers worldwide

• Location: Utrecht (hybrid; ~1x per week onsite)

• Start: ASAP

• Seniority: Medior–Senior

• Openings: 2 Business Analysts

Together we accelerate more than alone

We believe in the power of differences. By combining diverse perspectives, skills, and experiences, we build better products and make a stronger bank. We’re curious about what you bring to Area Analytics Acceleration.

Our area enables teams across the organisation to benefit from analytics and GenAI capabilities in a way that’s scalable, safe, and user‑friendly. Collaboration is at the core of how we work—product, engineering, analytics, and users working together to make real impact. Want to know more about our culture or way of working? We’d love to tell you.

Work on yourself and the world around you at the same time

At Rabobank, your development and that of society go hand in hand. We invest in you so we can build a better future together. You’ll see this reflected in your personal development budget, our hybrid working model, and a healthy balance between work and home.
Your work contributes not only to banking services for millions of customers, but also to wider societal challenges such as food and energy transitions—powered by data and AI.

Why everyone is welcome at Rabobank

We believe we’re stronger when people complement each other. That’s why we actively value diversity in knowledge, skills, experience, background, and identity. Across Rabobank, we strive to create an environment where you can be yourself, grow, and contribute. That’s what diversity and inclusion mean to us.

You & your talent

Must haves

• Strong communication skills; clear, structured, and confident with users and stakeholders

• Experience translating user feedback and product vision into actionable requirements

• Solid understanding of Agile/Scrum and confidence facilitating team rituals

• Ability to bring clarity, structure, and prioritization in a dynamic environment

• Enjoys close collaboration with PMs, engineers, and users

• Comfortable giving demos, onboarding users, and creating supporting materials

Nice to have

• Experience in analytics‑, AI‑, or technically complex product environments

• Background in user research, product discovery, or UX

• Experience working closely with engineering squads

• Ability to create lightweight documentation, tutorials, or internal product materials

You and the job application process

• Questions about working at Rabobank or the process?  Raphaël Drenthel,  IT Recruiter via [email protected]

• Interviews are held via video call. If selected, Bo, our virtual assistant, will contact you via SMS and email to schedule

• More information: rabobank.jobs/en/faq

• A screening is part of the process

• We respect your privacy

To be considered, you must be located in the Netherlands and have the legal right to work here. We’re unable to consider candidates who require relocation from abroad.