Essential Responsibilities

• Design enterprise workflows and interfaces that optimize healthcare revenue cycle management, integrating AI-driven features such as predictive analytics, automated claims processing, and intelligent data validation.
• Collaborate with cross-functional teams (Operations, Product Managers, Engineers, and fellow Designers) to identify opportunities for AI enablement and streamline healthcare financial processes.
• Develop high-quality design assets (wireframes, user journeys, prototypes, personas, service blueprints) that demonstrate the impact of AI on revenue cycle tasks.
• Adhere to design system standards by implementing the right UI components and design patterns. 
• Facilitate workshops and foster design thinking to encourage adoption of AI solutions across teams.
• Advocate for the user by ensuring AI features are accessible, transparent, and enhance the overall experience for healthcare professionals and patients.
• Maintain attention to detail through multiple design iterations, ensuring compliance with healthcare regulations and data privacy standards.
• Present and articulate design decisions, emphasizing the value of AI in improving outcomes and operational efficiency.
• Builds rapport to initiate and participate in cross-org collaboration - Storytelling, keenly articulating design decisions, advocating the design perspective
• Participates in workshops and fosters design thinking in cross-functional, collaborative workgroups 

Experience Level

• Minimum of 2 years of experience
• Proven experience designing for enterprise healthcare applications, with a focus on revenue cycle management (claims, billing, payment posting, denials management, etc.).
• Demonstrated expertise in integrating AI technologies (machine learning, natural language processing, automation) into product design.
• Proficiency with Figma and other design tools.
• Strong analytical mindset and data-driven decision-making skills.
• Excellent communication and emotional intelligence; able to build positive relationships and advocate for design and AI perspectives.
• Portfolio showcasing AI-enabled design solutions in healthcare or related industries.
• Ability to travel up to 20%

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

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To learn more, visit: R1RCM.com

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