R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry’s most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. 

Onsite at Ascension St. Agnes Hospital in Baltimore

As our Patient Access Manager, you will be responsible for managing the Patient Access Supervisor, Patient Access Administrative Coordinator and Patient Access Associates. Every day, you will coordinate with the patient access team in the operations of daily job responsibilities. You will also be responsible for working in the standard as necessary to meet team metrics/SLA's.  To thrive in this role, you must have experience in a hospital environment (ER preferably) and possess exceptional communication and customer service skills.

Here’s what you will experience working as a Patient Access Manager:

• Develop, recommend, and oversee the implementation and administration of policies and procedures of patient admissions and bill auditing services
• Evaluate process and procedures and coordinate with the management team to ensure efficient patient processing, bed utilization, and adherence to federal and local laws and regulations
• Demonstrate, through plans and actions, a consistent standard of excellence to which all department work is expected to conform
• Focus on continuous improvement working with the Senior Manager and Patient Access Managers across the Health System with a goal of delivering the highest degree of quality service possible
• Provide support for Human Resource guidance
• Complete, review, manage and monitor department budget
• Directs and leads the patient access team in the daily operations
• Represents Patient Access on various committees and teams and in meetings
• Performs other duties as assigned

Required Skills:

• High School diploma or equivalent.
• 5 years of leadership experience within healthcare industry
• Experience working with patients in a hospital setting
• Knowledge of MS Office Products
• Excellent communication and customer service skills

The healthcare system is always evolving — and it’s up to us to use our shared expertise to find new solutions that can keep up. On our growing team you’ll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.

Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team — including offering a competitive benefits package.

R1 RCM Inc. (“the Company”) is dedicated to the fundamentals of equal employment opportunity. The Company’s employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person’s age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.

If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at 312-496-7709 for assistance.

CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent

To learn more, visit: R1RCM.com

Visit us on Facebook