Lead, Learning & Development

It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Key Responsibilities

Learning Strategy & Leadership

· Develop and execute a learning and development strategy aligned with organizational goals

· Partner with senior leaders to identify capability gaps and prioritize learning initiatives

· Serve as the internal expert on adult learning, performance improvement, and talent development

· Influence stakeholders and guide learning decisions across the organization

Program Design & Content Development

· Design scalable learning solutions, including leadership programs, sales training, onboarding, and functional skill development

· Create and oversee blended learning experiences (in-person, virtual, e-learning, job aids, and reinforcement tools)

· Ensure learning content is practical, relevant, and aligned to real-world application

Facilitation & Delivery

· Facilitate high-impact learning experiences both virtually and in person

· Model strong facilitation practices and learner engagement techniques

· Coach leaders and facilitators to deliver learning effectively

Measurement & Continuous Improvement

· Define success metrics and evaluate learning effectiveness using data and feedback

· Continuously refine programs based on business outcomes and learner insights

· Support post-training reinforcement and behavior change

Collaboration & Culture

· Work cross-functionally with HR, Sales, Operations, and Leadership teams

· Champion a culture of continuous learning, growth, and accountability

· Support change initiatives through targeted learning and capability building

Corporate Engagement & Communication

· Design and implement employee engagement initiatives aligned to company values and business goals.

· Develop and manage internal communication plans for key initiatives, changes, and company updates

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Qualifications

· Bachelor’s degree in Education, Human Resources, Organizational Development, or related field (or equivalent experience)

· Proven experience leading learning and development initiatives

· Strong facilitation skills with executive, manager, and frontline audiences

· Experience designing adult learning programs tied to business outcomes

· Excellent communication, stakeholder management, and influence skills

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Preferred Qualifications

· Experience in sales, operations, or leadership development

· Certification in learning, facilitation, or talent development (e.g., ATD, CPTD)

· Experience leading learning through organizational change

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Core Competencies

· Strategic thinking with a hands-on mindset

· Strong facilitation and communication skills

· Learner-centric and business-driven approach

· High adaptability and emotional intelligence

· Ability to translate strategy into action

· Travel up to 25%