Regional Sales Manager - Mortgages (Quebec/Eastern Canada) - Questbank

Questrade Financial Group (QFG), through its companies - Questrade, Inc., Questrade Wealth Management Inc., Community Trust Company, Zolo, and Flexiti Financial Inc., provides securities and foreign currency investment, professionally managed investment portfolios, mortgages, real estate services, financial services and more. Questrade uses cutting-edge technologies to develop innovative products that give customers better, more affordable ways to take control of their money. 
 
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
 
At QFG, we have a culture of innovation where technology serves people—both our team and our customers. We see AI as a collaborative and transformative enabler, and we are seeking forward-thinking individuals who can effectively integrate it into their daily work. The ideal candidate will be a catalyst for change, helping us use AI to create a more efficient and rewarding employee experience while also developing cutting-edge solutions that delight and serve our customers. Join us in shaping a future where AI empowers our team to do their best work and helps us deliver unparalleled customer experiences. 

This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, with a hybrid working environment you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at QFG.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs 

• Paid vacation, personal, and sick days for work-life balance

• Competitive compensation and benefits packages

• Career growth and development opportunities

• Opportunities to contribute to community causes

• Work with diverse team members in an inclusive and collaborative environment

This job posting is for an existing vacancy. 

We’re looking for our next Regional Sales Manager - Mortgages (Quebec/Eastern Canada). Could It Be You?

The Regional Sales Manager - Mortgages will drive new business development opportunities and maximize profitability in an assigned region. 

The Regional Sales Manager - Mortgages is responsible for developing new business opportunities, supporting assigned accounts and achieving stated goals and objectives in support of the Residential Lending department. This individual will be responsible for successfully contributing to the overall portfolio growth and maximizing profitability in an entrepreneurial environment focused on service and operational excellence. The incumbent will be responsible for providing support to a small portfolio of brokers while supporting the assigned territory sales team with training, coaching,  escalations and other assigned activities. This role is results driven, competitive and exemplifies the spirit of a team player.

This role will be expected to travel to our Toronto office once per quarter for Sales Effectiveness events. 

Need more details? Keep reading…

In this role, responsibilities include but are not limited to: 

• Execute the business development strategies and successfully contribute to the department’s business plan.

• Develop sales strategies to increase market share, analyze opportunities and create plans to maintain continuity,  and achieve growth and sales objectives.

• Build broker relationships to achieve individual and team sales targets while maintaining quality and efficiency. 

• Coach, train and mentor Business Development Managers (BDMs) to help them achieve their goals

• Provide support and advice on escalations to BDMs in assigned region

• Support the Head of Sales & Distribution with research, competitive intel, industry trends to help grow within the company’s strategic objectives

• Act as Brand Ambassador in assigned region

• Partner with Residential Lending Operations team to support and service partners within assigned territories.

• Develop and foster broker and partner relationships while always maintaining the highest level of professionalism and service standards.

• Balance strong problem solving and decision-making abilities while meeting the region performance targets and maintaining effective internal and external relationships.

• Maintain a strong sales funnel with focus on activity to ensure continuous sales and growth goals are met.

• Track, analyze and report key pipeline, opportunity, forecast and sales productivity metrics.

• Actively participate in business development events, tradeshows and presentations as required.

• Provide support and/or recommendations for process improvements  as appropriate.

• Follow AML procedures on all files with an emphasis on “Know Your Client” rules.

• Adhere to compliance and operational risk controls in accordance with company’s policies and procedures.

• Work as a liaison with Risk Management, Compliance and Internal Audit functions to support business by owning and performing activities, when and where applicable, such as risk and control self-assessments, new initiative risk assessments, risk appetite, loss event reporting, issues management, vendor management evaluations and oversight, compliance assessments, and internal audits.

• Cultivate and drive risk and compliance culture within the function and the organization.

• Other duties as required.

So are YOU our next Regional Sales Manager - Mortgages (Quebec/Eastern Canada)? You are if you…

• Have 5+ years experience in the mortgage industry

• Have 2+ years related experience in alternative lending

• Have previous People Management experience (preferred)

• Have a solid understanding of the characteristics, attributes, and risk factors associated with various loan types

• Have completed post-secondary education (preferred)

• Have a proven ability to identify and capitalize on business growth opportunities and exceed sales targets

• Have working knowledge of Google Workspace and internet research tools

• Have superior interpersonal, relationship building, and communication skills

• Have the ability to track and analyze performance metrics and balance problem-solving and decision-making while meeting targets

• Are self-motivated, positive, and creative team player with the highest level of integrity

• Have excellent presentation skills

• Have strong business communication skills (written and verbal) 

Sounds like you? Click below to apply!

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