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Staff Scrum Master
full-time•Vadodara
About this role
Job Description:
Job Description
Qualifacts is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptional outcomes for its customers and those they serve. Qualifacts’ comprehensive portfolio, including the CareLogic®, Credible™, and InSync® platforms, spans and serves the entire behavioral health, rehabilitative, and human services market supporting non-profit Certified Community Behavioral Health Clinics (CCBHC) as well as for-profit large enterprise and small business providers. Qualifacts has a loyal customer base, with more than 2,500 customers representing 75,000 providers serving more than 6 million patients. Qualifacts was recognized in the 2022 and 2023 Best in KLAS: Software and Services report as having the top ranked Behavioral Health EHR solutions.
If you want to work inside an atmosphere where innovation has purpose, and your ambition works to support our customers and those they serve, please apply today!
This is an onsite position, 5 days/week, in the Vadodara office. Remote applicants will not be considered.
Summary of the Staff Scrum Master
The person in this role will act as Scrum Master for 2-3 teams and will promote Agile development practices and work across multiple stakeholders to identify and remove impediments. We need Scrum Masters with a strong vision for creating the best workplace possible. The ideal candidate will be passionate about getting the best out of individuals and teams through the power of self-organization.
Responsibilities for the Staff Scrum Master
Serve as subject matter expert on software development methods and processes
Enable the Scrum teams to perform at the highest level by instilling Scrum values, coaching the team, removing impediments, and protecting the team from disruption
Organize and facilitate team backlog management, daily scrum (standups), sprint reviews, retrospectives, demos, and other Scrum-related events
Monitor, record, and communicate assigned team(s) KPIs/Metrics and ensure transparency regarding team achievements across internal stakeholders
Identify and communicate impediments to team achievement to leadership while working to remove any barriers to deliver on committed work
Assist Product Owner as needed with backlog maintenance, internal and external communication, improving transparency, and disseminating information
Share Agile knowledge and best practices across the organization to maximize Scrum team performance and effectiveness
Coach teams, individuals, and the organization in collaboration, transparency, iteration and be customer focused
Create high-performing, self-organized teams that can’t wait to get to work each day
Challenge assumptions about how we work together and how we develop our product and collaborate with us to find a better way
Build consensus through collaboration and influences without authority
Help to evolve a culture of high performance and innovation that allows people to thrive
Cultivate a culture of learning and a thirst to learn faster than our competitors
Qualifications of the Staff Scrum Master
Bachelor’s degree in Computer Science, Management of Information Systems, or equivalent
3+ years of working on a scrum team as a contributor (Developer, Product Owner, QA Engineer)
2 years as a Scrum Master
Experience in coaching an organization at any level through the transition from waterfall to an agile framework
Experience working in an environment where an agile framework was applied at scale
Experience in a variety of Software Development Life Cycles (waterfall, iterative and agile)
Attainment of one or more agile-related, scrum master focused certifications:
Scrum Alliance: Certified Scrum Master (CSM), Advanced CSM, Certified Scrum Professional (CSP-SM)
Professional Scrum Master (PSM I-III)
Certified Scrum Coach (CSC), PMI Agile Certified Practitioner (PMI-ACP)
Experience with Atlassian tools, including JIRA and Confluence, preferred
Experience with Microsoft Azure DevOps, preferred
Knowledge, Skills, and Abilities of the Staff Scrum Master
Proficiency in Agile methods, including Scrum and Kanban
Comfortable with the implementation and execution of Scrum in an environment where individuals are unfamiliar or uncomfortable with the methodology.
Able to apply various techniques to ensure effective meetings both co-located and distributed
Strong leadership skills and a history of leading through influence.
Ability to work with diverse personality types.
Collaborative approach to decision-making on teams.
Ability to work under limited supervision.
Ability to help existing leadership understand their changing role
Qualifacts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
What you'll do
- The Staff Scrum Master will act as Scrum Master for 2-3 teams, promoting Agile development practices and removing impediments. Responsibilities include facilitating Scrum events, coaching teams, and ensuring transparency regarding team achievements.
About Qualifacts
Celebrating 25 years, Qualifacts is the leading provider of electronic health record (EHR) software and data solutions designed specifically for behavioral health and human services organizations. Putting the health of individuals first, our award-winning platforms—Credible, CareLogic, and InSync—enable behavioral health providers to spend more time on what matters most: delivering superior care that drives better outcomes. Qualifacts is more than a provider of innovative technology—we're partners in care, working alongside organizations of all sizes nationwide to simplify the lives of behavioral health providers and provide care with the greatest need. We simplify clinical workflows and ensure compliance, while strengthening client-provider relationships. Today, we serve more than 2,700 organizations across all 50 states, including 33% of the nation's Certified Community Behavioral Health Centers (CCBHCs).
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Frequently Asked Questions
What does a Staff Scrum Master do at Qualifacts?
As a Staff Scrum Master at Qualifacts, you will: the Staff Scrum Master will act as Scrum Master for 2-3 teams, promoting Agile development practices and removing impediments. Responsibilities include facilitating Scrum events, coaching teams, and ensuring transparency regarding team achievements..
Is the Staff Scrum Master position at Qualifacts remote?
The Staff Scrum Master position at Qualifacts is based in Vadodara, Gujarat, India. Contact the company through Clera for specific work arrangement details.
How do I apply for the Staff Scrum Master position at Qualifacts?
You can apply for the Staff Scrum Master position at Qualifactsdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.