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SENIOR SPECIALIST, TALENT ACQUISITION
full-time•Cebu City
About this role
Overview
Role: SENIOR SPECIALIST, TALENT ACQUISITION
Responsibilities
1. Manages R&S area
- Ensures compliance of Recruitment KPI’s
- Organizes recruitment team activities to achieve the goals
- Ensures hiring the right talent, with the right sourcing to the right position
2. Ensures the application and follow‑up of Recruitment, Selection and Placement Procedures
- Supervises day‑to‑day Recruitment, Selection and Placement Procedure
- Conducts calibration and certification for new recruitment staff
- Reviews Recruitment, Selection and Placement Procedures and updates where necessary
- Implements Recruitment, Selection and Placement enhancements where needed
- Recommends Recruiting Strategies to increase headcount
3. Enhance Company Branding
- Facilitates Educational Tours as required
- Coordinates with Universities for Placement and/or other school activities
- Identifies, develops, and evaluates branding activities based on knowledge of company objectives, market characteristics, and cost factors
- Conceptualizes Sourcing Collaterals
4. ≥5% Conversion Rate
- Monitors total number of hires from identified sourcing strategies
- Identifies and reviews low‑yielding sourcing strategies
- Recommends initiatives to increase productivity of low‑yielding sourcing strategies
- Increases social networking capability
Job Summary – Area of Expertise (Skills)
- Knowledge in BPO Advertising and Marketing
- Recruitment KPI knowledge
- Team organization and planning
- Basic knowledge in Advertising, Marketing and/or Branding
- Creative skills
- Negotiating skills
- Interpersonal skills
- Planning and organizing skills
Qualifications
Other Skills and Experiences (Minimum)
- Bachelor’s Degree
- Competencies:
- Market or Industry Research
- Interviewing
- Sourcing, Branding, and Marketing
- Recruitment, Selection, and Placement
- Performance Feedback
What you'll do
- The Senior Specialist in Talent Acquisition manages the recruitment and selection process, ensuring compliance with KPIs and enhancing company branding. They also supervise recruitment staff and recommend strategies to improve sourcing effectiveness.
About Qualfon
Qualfon provides 360 degrees of customer experience support for your business with mission-driven processes that keep each person at the heart of every interaction. We lead the way with AI-enabled strategies and person-focused CXM solutions that enhance your brand and improve your customer’s lives.
Whether your goal is to increase the lifetime value and loyalty of your customers or make your operations more effective, Qualfon can help you succeed with tailor-made solutions that balance efficiency, scale, and empathy in equal measure.
Ready to join Qualfon?
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Frequently Asked Questions
What does a SENIOR SPECIALIST, TALENT ACQUISITION do at Qualfon?
As a SENIOR SPECIALIST, TALENT ACQUISITION at Qualfon, you will: the Senior Specialist in Talent Acquisition manages the recruitment and selection process, ensuring compliance with KPIs and enhancing company branding. They also supervise recruitment staff and recommend strategies to improve sourcing effectiveness..
Is the SENIOR SPECIALIST, TALENT ACQUISITION position at Qualfon remote?
The SENIOR SPECIALIST, TALENT ACQUISITION position at Qualfon is based in Cebu City, Central Visayas, Philippines. Contact the company through Clera for specific work arrangement details.
How do I apply for the SENIOR SPECIALIST, TALENT ACQUISITION position at Qualfon?
You can apply for the SENIOR SPECIALIST, TALENT ACQUISITION position at Qualfondirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.