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Store Manager
OTHERHamilton

Summary

Location

Hamilton

Type

OTHER

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About this role

Come Work With Us! 

Join QE Home’s vibrant retail team and take the lead in shaping the customer experience at one of Canada’s most beloved home décor destinations. As a Store Manager, you’ll be at the heart of our operationsguiding your team, driving sales, and cultivating a warm, welcoming store environment that reflects our commitment to comfort, style, and quality. 

 

What You’ll Be Working On 

  • Leading and overseeing all aspects of store operations, including sales performance, team development, merchandising, and customer experience. 
  • Coaching, mentoring, and inspiring your team to meet and exceed individual and store-wide goals. 
  • Fostering a positive, inclusive, and high-performing work culture rooted in QE Home’s values. 
  • Delivering exceptional customer service and product knowledge while leading by example on the sales floor. 
  • Ensuring visual merchandising standards are executed consistently and creatively. 
  • Actively recruiting and consistently seeking out top talent, building and maintaining a strong, high-performing team. 
  • Leading performance management by setting clear expectations, delivering regular feedback, and holding team members accountable to achieve individual and team success. 
  • Managing the schedule, budgeting, and inventory control with accuracy and efficiency. 
  • Monitoring key performance indicators (KPIs) and using insights to drive business growth. 
  • Upholding health, safety, and loss prevention standards in accordance with company policies and procedures. 

 

The Physical Side of the Role  

  • Ability to stand for up to 8 hours. 
  • Ability to lift or carry up to 50 lbs. 
  • Ability to shift, push, reach, stretch, twist, bend, pull or maneuver weight over 50 lbs. to fold, stock and build or display merchandise. In addition, you may be required to change beds including moving a mattress to put on a bed skirt.  
  • Comfortable climbing ladders for merchandising and stock. 

 

What Will Set You Up for Success 

  • 3-5 years of retail experience; minimum 3 years in a supervisory capacity.  
  • A passion and previous experience in home décor, fashion retail, and creating memorable customer experiences. 
  • Demonstrated success in driving sales and building customer loyalty.  
  • Ability to lead teams to exceed all sales and profit goals.  
  • Strong communication and interpersonal skills with a collaborative leadership style. 
  • Experience with POS systems, visual merchandising, inventory management, and scheduling. 
  • Excellent organizational and time management skills with attention to detail. 
  • A hands-on approach to leadershipyou’re not afraid to jump in and work alongside your team. 
  • A solution focused mindset with the ability to see obstacles as opportunities.  

 

What You’ll Need to Thrive Here 

  • Enthusiastic, adaptable, and self-motivated. 
  • Solution-oriented with a customer-first mindset. 
  • Confident decision-making and problem-solving abilities. 
  • Passionate about professional development for yourself and your team. 
  • Able to thrive in a fast-paced retail environment while maintaining composure and positivity. 
  • Open availability including days, evenings, weekends, and holidays. 

 

How We Invest in You 

  • Competitive salary – final compensation based on experience and skills. 
  • Extended health and dental benefits for those working 28+ hours. 
  • Employee discount program. 
  • Employee & Family Assistance Program (EFAP). 
  • Online training program and leadership development support. 
  • Receive a free set of sheets upon completing our QE Home University training program. 
  • Referral bonus program (up to $300). 

 

Let’s Grow Together 

At QE Home, we value individuality and unique career journeys. If you don’t check every box but feel excited about the opportunity, we encourage you to apply. We’re committed to making the hiring process accessible and will work with you to accommodate your needs. 


About QE Home 

QE Home is a proudly Canadian company designing beautiful, affordable bedding and home décor since 1992. With over 70 stores across the country and a thriving e-commerce presence, we’re passionate about creating spaces where our customers and team can feel truly at home. 

Other facts

Tech stack
Retail Experience,Team Development,Sales Performance,Customer Service,Visual Merchandising,Inventory Management,Coaching,Mentoring,Communication Skills,Problem Solving,Organizational Skills,Time Management,Leadership,Adaptability,Decision Making,Customer Loyalty

About QE Home

Luxury linens for less since 1992.
B Corp-Certified!
QE Home | Quilts Etc serves over 1 million customers every year online and in more than 70 stores across Canada. Our exclusively designed bedding stands the test of time without breaking the bank, in styles ranging from trendy to timeless.
We believe in getting to know our customers in order to provide the best possible night’s sleep. If you run hot, we don’t want you going home with our warmest duvet. If you tend to be chilly, an additional layer, such as a breathable cotton quilt, may be all that you need. Our sales associates are passionate about finding you the best product to fit your needs. At QE Home, we sleep well when you do.
Our team of in-house designers are constantly creating and sourcing new items to meet the ever-changing needs and tastes of our customers. Whether you’re looking for a major sleep health upgrade, or just a pop of colour to liven up a tired room, we have something for you. Our private line of in-house brands feature stylish bedding collections in everything from basic blends to ultra-soft, eco-friendly Bamboo-Blend, TENCEL®, and MicroModal®, as well as temperature regulating duvets and pillows for every body type and sleep style.
Come visit us and see for yourself – find your nearest store here: https://www.qehomelinens.com.

Team size: 501-1,000 employees
LinkedIn: Visit
Industry: Retail
Founding Year: 1992

What you'll do

  • The Store Manager will lead all aspects of store operations, focusing on sales performance, team development, and customer experience. They will also ensure visual merchandising standards are met and manage inventory control effectively.

Ready to join QE Home?

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Frequently Asked Questions

What does a Store Manager do at QE Home?

As a Store Manager at QE Home, you will: the Store Manager will lead all aspects of store operations, focusing on sales performance, team development, and customer experience. They will also ensure visual merchandising standards are met and manage inventory control effectively..

Why join QE Home as a Store Manager?

QE Home is a leading Retail company.

Is the Store Manager position at QE Home remote?

The Store Manager position at QE Home is based in Hamilton, Ontario, Canada. Contact the company through Clera for specific work arrangement details.

How do I apply for the Store Manager position at QE Home?

You can apply for the Store Manager position at QE Home directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about QE Home on their website.