Primary Details

Time Type: Full time

Worker Type: Employee

Data Processor – Underwriting Support

Role Highlights

• Location: Canada, Toronto
• This is a key role focused on maintaining high‑quality underwriting data and keeping workflows moving efficiently.
• The salary range for this role is between $55,000-$60,00 CAD, depending on experience

The Opportunity:

This is an excellent opportunity to play a key role in supporting our Underwriting teams through accurate data management, efficient workflow coordination and high‑quality operational support. You’ll be responsible for maintaining core underwriting information across multiple systems, preparing essential documents for renewals and new business, and ensuring submissions flow smoothly through our processes. Working closely with Underwriters, UAs and brokers, you’ll help drive accuracy, consistency and service excellence across the function. As our tools and ways of working evolve, you’ll also contribute to continuous improvement by adopting new technology, strengthening your product knowledge and helping us optimise our operational practices.

About QBE    

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.    

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.   

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind. 

Your New Role:

• Maintain accurate underwriting data across Salesforce, MS Lists, Rulebook, CATNet and FUS, ensuring consistency and quality.
• Run standardised Co‑Pilot prompts to compare, summarise and track policy changes, reviewing outputs for accuracy.
• Prepare underwriting support materials, including renewal checklists, loss run summaries, rationale notes and submission tracking updates.
• Monitor shared inboxes and intake channels, logging submissions, processing documents and applying correct workflow statuses.
• Support new business triage by checking completeness, appetite indicators and priorities for Underwriter review.
• Update workflow fields to track SLAs, audit notes, submission status and processing milestones across MS Lists and SharePoint.
• Perform validation checks, flag inconsistencies and maintain audit‑ready documentation in SharePoint/OneDrive.
• Respond to processing queries from Underwriters, UAs and brokers, escalating missing data or issues as required.
• Collaborate with colleagues to support workload balance, smooth workflow execution and consistent stakeholder experience.
• Build product and process knowledge, adopt new CoPilot and Microsoft 365 tools, and contribute to continuous process improvement.

About you:

• Experience working in an administrative role within an insurance environment (commercial or personal lines).
• Strong attention to detail, with high accuracy in data entry and documentation.
• Highly organised, able to manage multiple tasks and maintain quality under time pressures.
• Confident using Microsoft Office, with the ability to quickly learn new internal systems; strong working knowledge of MS Lists, SharePoint, shared inboxes and basic Excel.
• Effective communicator who can collaborate well with Underwriters, UAs and wider cross‑functional teams.
• Proactive and solutions‑focused, with the ability to identify issues early and follow them through to resolution.
• Keen to learn, with an interest in developing underwriting knowledge and operational capability.

Benefits   

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from. 

To learn more about benefits of working with us, click  Rewarding our people - QBE European Operations 

Awards & Recognition 

We value our employee’s experience with us and are proud to have been recognised for the following awards: 

• Insurance Post British Insurance Awards 2025:   Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner
• Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer   
• Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee 

To learn more about our achievements, click here   

Apply now and let’s make it happen!   

If you’re looking for a career that combines your expertise and your empathy, click Apply today.   

Your career. At the heart of it.     

Skills:

Account Management, Collaboration Tools, Communication, Critical Thinking, Customer Service, Data Administration, Detail-Oriented, Information Management, Insurance Underwriting, Intentional collaboration, Managing performance, Policy Analysis, Regulatory Compliance, Risk Management, Stakeholder Management

Application Close Date: 29/01/2026 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.