QA
Cargo Operations Supervisor
full-time•London
About this role
About the role
With an extensive global network, highly-experienced staff and premium facilities, we offer a high-quality air freight service to our growing list of customers around the world.
As the business expands, we are pleased to announce an incredibly exciting opportunity to join our Cargo Operations Team in London Heathrow as a Cargo Operations Supervisor for UK and Ireland.
The role includes:
• Responsible for facilitating smooth cargo operations at the region through close coordination with GHAs and staffs within the station to ensure adherence to QR / IATA Standards and Procedures
• Ensure compliance to all relevant safety, security, quality and environmental management policies, procedures and controls across the operations
• Ensure operational support functions are working smoothly including trucking, ULD handling and redeployment, use of consumables and other external interfaces
• Check all ULDs prior to loading aircraft to ensure they meet all QR standards
• Maintain aircraft on-time performance and ensure no delays occur due to ground operations. Any aircraft delays attributable to cargo must be investigated and reported
• Ensure discrepancies and non-conformances are investigated and minimized in order to increase customer satisfaction and reduce carrier liability
• Supervision of freighter turnaround to ensure safe and secure operations
About you
• Minimum of High School Qualification with at least 4 years of job related experience preferably within operational airline function or air freight industry
• Previous supervisory experience is preferred as well as the ability to delegate, set clear directions, motivate staff and foster team work
• Good knowledge of warehouse and ramp handling, Dangerous Goods Regulations, Live Animal Regulations, IATA and perishable cargo handling
• Load control and previous experience with loading of freighter aircraft
• Fluency in written and spoken English
• Have the legal right to live and work in the UK to be considered for this position
• Occasional travel across the UK and Ireland
• Shift work and weekend work would be required for this position
How to apply
If you’re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.
What you'll do
- The Cargo Operations Supervisor is responsible for facilitating smooth cargo operations and ensuring compliance with safety and quality standards. They will supervise freighter turnaround and investigate any discrepancies to enhance customer satisfaction.
About Qatar Airways
Qatar Airways is the national airline of the State of Qatar. Based in Doha, the Airline’s trendsetting on-board product focuses on: comfort, fine cuisine, the latest in-flight audio & video entertainment, award-winning service and one of the youngest and most advanced aircraft fleet in the sky.
Awards by industry audit Skytrax:
- Airline of the Year (2011, 2012, 2015, 2017, 2019, 2021, 2022, 2024, 2025)
- World's Best Business Class (2010, 2013, 2014, 2016, 2017, 2018, 2019, 2021, 2022, 2023, 2024, 2025)
- World’s Best Business Class Airline Lounge (2013, 2014, 2016, 2017, 2021, 2023, 2024, 2025)
- Best Airline in the Middle East (2011, 2012, 2013, 2014, 2015, 2017, 2018, 2019, 2021, 2022, 2023, 2024, 2025)
Connecting through its Doha hub, Qatar Airways serves more than 170 key business and leisure destinations worldwide, with a fleet of over 200 aircraft. The airline flies to Australia, Asia, Europe, Middle East, Africa, North America, and South America.
Qatar Airways is looking for the very best candidates to help support the Airline's incredible growth. Visit http://bit.ly/QRvacancies to land a great career.
Please visit www.qatarairways.com/support if you require a response to a formal complaint.
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Frequently Asked Questions
What does a Cargo Operations Supervisor do at Qatar Airways?
As a Cargo Operations Supervisor at Qatar Airways, you will: the Cargo Operations Supervisor is responsible for facilitating smooth cargo operations and ensuring compliance with safety and quality standards. They will supervise freighter turnaround and investigate any discrepancies to enhance customer satisfaction..
Is the Cargo Operations Supervisor position at Qatar Airways remote?
The Cargo Operations Supervisor position at Qatar Airways is based in London, United Kingdom. Contact the company through Clera for specific work arrangement details.
How do I apply for the Cargo Operations Supervisor position at Qatar Airways?
You can apply for the Cargo Operations Supervisor position at Qatar Airwaysdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.