Summary

Responsible for the operational, financial, clinical, and regulatory oversight of a substance abuse treatment facility.

Essential Duties and Responsibilities

• Establishes and executes a strategic plan to promote program growth and respond to changes in the marketplace.


• Develops a management team capable of critical thinking, strong employee relations, and effective teamwork.


• Reports and manages key performance indicators related to patient access, client engagement, employee engagement, clinical excellence, and financial metrics.


• Leads and participates in Performance Improvement initiatives.


• Maintains a highly interactive relationship with the organization’s support services as well as external stakeholders and carries out related assignments as needed.


• Participates in Operations meetings and other organizational work groups and task forces.


• Ensures programming and operations of the facility meet regulatory and accreditation standards (i.e., CARF).


• Establishes a welcoming environment and promotes a client-centered treatment delivery system.


• Establishes a system of consistent communication at the program level, including daily, weekly, and monthly shift reports and staff meetings.


• Continues to develop a strong onboarding process for new employees and works to establish strong employee retention initiatives.


• Oversees the development of the program budget and expenditures.

Supervisory Responsibilities

Provide training and day-to-day support to the facilities team.

Qualifications

• A Master’s Degree or above from an accredited college with a major in medicine, chemical dependency, psychology, social work, or counseling, and 2 years of experience in a human service agency, preferably in a drug and alcohol setting, which includes supervision of others, direct service, and program planning, with a Master’s level licensure: Marriage and Family Therapy, Social Work, Professional Counseling, or other related field counseling or certification by a statewide certification board (CAADC).


• A Master’s Degree or above from an accredited college with a major in medicine, chemical dependency, psychology, social work, or counseling, and 2 years of experience in a human service agency, preferably in a drug and alcohol setting, which includes supervision of others, direct service, and program planning, and is working towards a Master’s level licensure (Marriage and Family Therapy, Social Work, Professional Counseling) or other related field or certification by a statewide certification board (CAADC).


• Bachelor’s Degree from an accredited college with a major in chemical dependency, psychology, social work, counseling, or other related field and 3 years of experience in a human service agency, preferably in a drug and alcohol setting, which includes supervision of others, direct service, and program planning with a CADC or is working towards a CADC.


• Associate’s Degree from an accredited college with a major in chemical dependency, psychology, social work, counseling, or other related field and 4 years of experience in a human service agency, preferably in a drug and alcohol setting, which includes supervision of others, direct service, and program planning with a CAAC or is working towards a CAAC.