About this role
Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.
Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.
Dining Services Manager
Inpatient Substance Use Disorder Treatment Center
Location: Hampton / Newport News, VA
Schedule: Full-Time (Traditional daytime schedule with evening/weekend coverage as needed)
Compensation: Up to $54,000 annually (based on experience)
About the Role
We are seeking a Dining Services Manager to oversee all food service operations at our inpatient substance use disorder treatment center in the Hampton/Newport News area. This role is responsible for delivering high-quality dining services while maintaining a clean, safe, and sanitary environment in compliance with all regulatory standards. The Dining Services Manager plays a key leadership role in supporting both client care and employee engagement.
Key Responsibilities
Promote and uphold Pyramid Healthcare’s mission, vision, and core values
Plan, direct, coordinate, and oversee all food service department operations
Supervise and participate in meal preparation, cooking, portioning, and service following standardized menus and recipes
Lead, recruit, hire, train, schedule, and manage Dining Services staff
Conduct employee rounding, coaching, and performance evaluations
Develop and implement standardized processes to ensure operational efficiency and service quality
Monitor department performance through data analysis and trend evaluation
Manage purchasing, inventory, labor, and departmental budgets
Ensure compliance with all food safety, sanitation, and regulatory requirements
Collaborate with the dietitian to ensure client needs and modified diets are accurately met
Address client and staff concerns promptly and professionally
Lead and participate in team meetings, in-service trainings, and continuous improvement initiatives
Complete required reports, including monthly department operations reports
Report and investigate workplace accidents or incidents in accordance with policy
Collaborate closely with facility leadership and other departments
Provide evening and weekend coverage as needed
Perform other duties as assigned
Supervisory Responsibilities
Day-to-day supervision of the Dining Services team, including hiring, training, and performance management
Qualifications
Education & Experience
Associate’s degree or higher in food service management, culinary arts, or a related field or equivalent experience
Minimum of 2 years of food service operations experience (healthcare, restaurant, school, or similar environment)
At least 1 year of supervisory experience preferred
Certifications
ServSafe certification required or willingness to obtain upon hire
Why Join Us?
Meaningful work supporting recovery and wellness
Stable full-time schedule with leadership responsibility
Collaborative healthcare environment
Pyramid CORE Values:
We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.
Total Rewards for Full-Time Positions:
- Medical, Dental, and Vision Insurance
- Flexible Spending Accounts
- Life Insurance
- Paid Time Off
- 401(k) with Company Match
- Tuition Reimbursement
- Employee Recognition Programs
- Referral Bonus opportunities
- And More!
Want to know more?
To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.
Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.
Other facts
About Pyramid Healthcare
Welcome to Pyramid Healthcare.
A premier provider of high quality, behavioral health care founded in 1999 and headquartered in central Pennsylvania, we operate over 80 facilities across the Commonwealth, New Jersey, Maryland, Ohio, Virginia and West Virginia and offer a full continuum of mental health, substance use and and recovery services for adults and teens.
Our dedicated admissions representatives are available to schedule confidential assessments and admissions, recommend appropriate treatment options, assist with insurance verification and facilitate complimentary transportation to and from our detoxification and inpatient program locations.
Our facilities are accredited by CARF or The Joint Commission and staffed by licensed and qualified professionals.
What you'll do
- The Dining Services Manager is responsible for overseeing all food service operations, ensuring high-quality dining services, and maintaining a clean and safe environment. This role also involves managing staff, compliance with regulatory standards, and collaborating with other departments.
Ready to join Pyramid Healthcare?
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