About this role
Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Check out this video for more information on our great company!
About our property:
The Hotel Indigo Cleveland Gateway boasts 143 guest-rooms and suites, over 2,400 square feet of meeting space and two outlets including our signature restaurant! Find out today what a career with Pyramid Global Hospitality at the brand new Hotel Indigo Cleveland Gateway can mean for you!What you will have an opportunity to do:
The cleanliness of a hotel is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that hotel housekeeping team has one of the most important roles that take place in a hotel daily.
We are looking for individuals with great attention to detail to join our Housekeeping team as a Lobby Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in preparing and maintaining the public spaces and assisting the room attendants. This role truly is the “Heart of the House” and provides key services for our guests to truly relax and enjoy their stay. A great housekeeping team can make a guest stay go from OK to Outstanding!
Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.
Your Role:
- Engage with guests to ensure their stay is going well
- Work as a team to accomplish the goal of resort/hotel cleanliness
- Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
- Pickup clean linen and refill the par stock of linen on each floor pantry.
- Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways
- Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
- Clean all public areas in the prescribed manner while following department standard operating procedures.
- Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
- Always respond in a friendly, helpful manner to guests and other team members.
What are we looking for?
QUALIFICATIONS:
- Housekeeping experience desirable
- Neat, pleasant personality
- Time management skills
- Ability to work on feet for an extended period
- Ability to communicate effectively
- Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts weighing up to 100 lbs in tight spaces; operate equipment including spray bottles, vacuums, mops, brooms, dust pans, scrub pads and dusters.
- Lift, carry and position loads of at least 25lbs.
Compensation:
$14.00-
$14.00Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Other facts
About Pyramid Global Hospitality
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
What you'll do
- The Housekeeper will ensure the cleanliness of public areas and assist room attendants. They will engage with guests to enhance their experience and maintain high cleanliness standards.
Ready to join Pyramid Global Hospitality?
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