Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
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About our property:
Deloitte University Hotel & Conference Center - Benchmark HospitalityWhat you will have an opportunity to do:
BASIC FUNCTION: The Event Resource Manager is responsible for overseeing the delivery methods for assigned programs on-site from pre-planning to materials receiving/inventory/shipping, technology and room set for Programs/Events/Meetings. Manage the execution of all details of programs which include planning, day to day coordination, servicing of groups, pop up events, group departures and event wrap up while understanding the delivery strategies and goals of programs in house.
Status: Full Time
Payrate: $21.60
ESSENTIAL FUNCTIONS:
Manage all aspects of program materials and event execution, including pre-planning, preparation, onsite responsibilities, and post-event “wrap-up” tasks.
Act as on-site liaison between Program Managers, Event Management, and operating departments. Work with Event & Meeting Managers and Meeting & Event Services team to act as main operational decision makers on behalf of Program Managers. Determine feasibility of changes to program when they are onsite ensuring the programs meet operating policies and specs for programs.
Advise Program Managers on best approach and appropriate coverage for the delivery of Learning Programs. Work with Event Support Manager to schedule Event Concierge and leverage additional operational employees for coverage to ensure that all program expectations are met, and events are executed as planned.
Advise on status of events. Coordinate any changes necessary.
Ensure that all Delivery components are set up are to plan. Work with program team if delivery methods change. May revise materials, presentations, or other delivery methods for Program Manager.
Oversee meeting materials elements of delivery programs, maintaining an organized storage space, prompt delivery or storage of programmatic materials, and quickly bringing any concerns that affect a program’s success to the attention of the Event Manager.
Participate in pre-event conference calls, meetings, pre-cons, post cons, and any other occurrences in which expertise and experience will contribute to successful execution and valuable documentation for future improvements.
Job Category: DUCareersInConferenceCenter & DUCareersinManagement
What are we looking for?
QUALIFICATIONS:
Experience in event management preferred.
Experience in hospitality industry required.
Meeting experience in operations, planning, coordination, or hotel operations preferred.
Strong computer skills. Proficient in Microsoft Excel, Outlook, Word, and PowerPoint. Microsoft Teams and OneNote experience desirable.
Knowledge of Event, Sales, and Catering systems preferred. Infor experience desirable.
Compensation:
$21.60-
$21.60Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Pyramid Global Hospitality (“Pyramid”) is a leading hotel management company, operating in the US, Caribbean, and Western Europe. With portfolio revenues exceeding $3 billion, Pyramid manages 220 hotels, resorts, and conference centers, both branded and independent. The firm maintains offices in Boston (Headquarters), Cincinnati, Houston, and London. Additional information about Pyramid can be found at www.pyramidglobal.com
In 2021, Pyramid partnered with Benchmark Resorts and Hotels to add an additional 59 Managed or Asset Managed Resorts and over 10,000 additional team members. The two companies share the same company culture, values and philosophies. We are growing and Opportunities abound!
What really sets us apart from its competitors is our reputation as an employer. Professional growth is not just possible throughout the company but planned and encouraged. The Leadership Team at Pyramid consider team member development its first priority, understanding that success is only achieved in a workplace where every contributor is respected and recognized. This is why we deliver superior results.
There is opportunity to work directly with senior leaders, experience stretch assignments and learn hospitality management from industry giants. You will come to know a distinctive people centric culture that is at the core of all we do. The decisions we make and the paths we take are bound by a commitment to our Owners, Associates, Customers and the Communities where we work. We attract the most talented associates in the industry, and actively encourage candidates with a “hospitality spirit” who may be thinking about a career change to join our team.
Take the next step in your career journey