Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

Check out this video for more information on our great company!

About our property:

Deloitte University Hotel & Conference Center - Benchmark Hospitality
- High-end private hotel and conference center called Deloitte University. Closed to the public.
- 1,400 hotel rooms - all single occupancy, no suites.
- Nine restaurants and lounges including a Starbucks and Seattle's Best Coffee, and three sit down restaurants.
- 200,000 square feet of meeting space - Ballrooms, Amphitheater and classrooms.
- Fitness Center, jogging trails and sports fields (all available to our associates to use!)
- All professional clientele. No weddings, holiday parties, school groups, or other social-type events.
- Located in Westlake, Texas - near Keller, Southlake, and Roanoke.
- For more information about our property, check our website: BenchmarkHotelDFW.com
- Property is managed by Benchmark Hospitality at Deloitte University.

Benefits & Perks
- Awesome Employee Focused Culture with many Associate Events!
- Closed many weekends and most holidays - 10 days of holiday pay.
- Up to 14 Vacation & Sick days per year.
- Weekly pay!
- Leadership and Career development programs. Many opportunities to grow and transfer to new positions.
- Free Lunch in our newly remodeled Associate Cafeteria.
- Eligible for Medical Insurance and other awesome benefits within 30 days of employment.
- Employer matching 401k.
- Tuition Reimbursement.
- Free parking on-site.
- Free uniforms and we will clean them!
- Benchmark Hospitality hotel discounts.

#PGH-DU #PGH-BMC Benchmark Hospitality

What you will have an opportunity to do:

The Director of Outlets is responsible for overseeing the operation and staff of food and beverage outlet departments on property and maintain the highest level of standards and efficiency.  This position will be a peer and collaborate daily with the Executive Sous Chef.

• Availability: Position to start, February 2026

• Location: Benchmark Hospitality at Deloitte University Hotel & Training Center

ESSENTIAL FUNCTIONS:

• Responsible for recruiting, interviewing, training, coaching, discipline and conducting performance appraisals for direct reports and within the outlets.

• Assign, train, support and direct the staff to carry out the basic operation of their roles to give the maximum efficiency and performance, maintaining the policy and standards of the property.

• Coach, develop and provide feedback to the staff for the continued growth in their current and future positions within our company.

• Meets regularly with the Restaurant Managers to provide direction and guidance in the day-to-day operation of each outlet.

• Follows market trends and concepts to recommend appropriate product/service and operational changes necessary to ensure guest experience satisfaction.

• Act as liaison between F&B and other operating departments and Event Planners on information and operations pertaining to all property outlets.

• Ensure proper coordination and execution of all Restaurant Event Orders (BEO’s) in all outlets. Regularly attend BEO meetings and keep an BEO binder up-to-date.

• Oversee the design, implementation and maintenance of standards of food, beverage, and service quality within the hotel. Ensuring that the F&B guest experience aligns with a first-class hotel and conference center.

• Ensure there are effective cost controls, trackers, and processes for food and beverage monitoring, as well as standards for productivity for F&B labor.

• Oversee our Point-of-Sale system (Infor Enterprise Manager) and is the property Expert for this system used in all F&B outlets.

• Collaborate with the Executive Sous Chef on menu development, heritage month and special program specific menu cycles and special event menus in the restaurants.

• Location: Benchmark Hospitality at Deloitte University Hotel & Training Center

Job Category: DUCareersInFandB & DUCareersInManagement

What are we looking for?

QUALIFICATIONS:

• Department Head/Restaurant Manager experience required. 2 years’ experience managing other managers or supervisors required with most leadership experience in Food & Beverage.

• Experience in multiple dining styles in a high-quality, high-volume operations.  Wine, bar and mixology experience preferred.

• Strong knowledge of F&B purchasing and procurement fundamentals.

• Strong financial acumen. High level understanding of budgeting, forecasting, and analytics.

• Strong computer skills. Proficient in Microsoft Excel, Word, PowerPoint, and Outlook. Microsoft Teams and OneNote experience desirable.

• Expert with a F&B Point of Sale system required. Infor experience desirable.

• Food Safety Certification and Texas Alcohol Beverage Certification required within 14 days of starting and must be re-certified as needed.

• Manager Food Safety Certification preferred.

Compensation:

$ - Based on Experience

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$ - Based on Experience

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.