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The Security and Fire Alarm Technician installs, inspects, tests, maintains, and repairs security, fire alarm, and related life safety systems. This role ensures all systems operate effectively, comply with applicable codes and standards, and meet customer requirements. The technician will troubleshoot system issues, perform preventive maintenance, and provide on-site support and training to clients. Work may involve both scheduled service calls and emergency response.

We’re looking for an experienced technician who can install, service, maintain, and troubleshoot security systems, fire alarm systems, and life-safety equipment. This role is customer-facing and requires a professional who can work independently, communicate effectively, and ensure all work meets code and company standards.

Essential Duties & Responsibilities:

• Install, service, inspect, and repair fire alarm and security systems

• Perform system programming, testing, and troubleshooting

• Complete required documentation and inspection reports

• Maintain a professional, customer-focused approach

• Ensure compliance with NFPA codes and local/state regulations

• Coordinate with office staff, project managers, and customers

• Conduct testing and inspections of security and fire alarm systems under maintenance agreements.

• Troubleshoot and complete necessary repairs.

• Make connections and adjustments as directed; test the operation of all system components.

• Conduct site surveys upon request from management.

• Keep manuals and system documentation up to date.

• Report completed work, deferred tasks, and items needing further attention or materials to management.

• Communicate job status or completion with customers (installation or service).

• Write service and status reports.

• Submit complete and accurate paperwork in a timely manner, obtaining all necessary signatures.

• Accurately record travel and service times, complete timesheets, identify warranties, changes, and code issues, and provide thorough job descriptions.

• Work independently at customer sites with minimal supervision.

• Perform other duties as assigned by management.

Education & Qualifications:

• Must have a minimum of 4 years experience with fire alarm and security alarm systems (required)

• Understanding of NFPA 72 and life-safety code

• Ability to read blueprints and wiring diagrams

• Strong troubleshooting and diagnostic skills

• Valid driver’s license and clean driving record

• NICET certification is a plus, but not required

• Low voltage or electrical experience preferred

• High school diploma or equivalent required; technical school training is a plus.

• Experience servicing commercial security and fire alarm systems is required.

• Must have a clean driving record and reliable transportation to/from office or job site.

• Ability to operate hand and power tools safely and effectively.

• Ability to operate a fleet vehicle safely.

Other Duties:

• Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.

• Performs other duties as assigned.

Physical Requirements:

• While performing the essential functions of this job the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands or arms, stoop, kneel, crouch, or crawl, and is occasionally required to lift and/or move heavy objects.

• The work also requires the following physical abilities in order to perform the essential job functions: balancing, climbing, grasping, hearing, mental acuity, pulling, pushing, repetitive motion, speaking, talking, and visual acuity.

Benefits and Perks:

• Excellent pay

• Medical, dental, vision

• Company paid life insurance

• Company paid short-term disability

• 401K with employer match

• Paid vacation and company holidays

• Training and Career Development

• Company vehicle (if job applicable)

• Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees

Pye-Barker Fire and Safety is an Equal Opportunity Employer