About this role
Make a difference, protect lives, and achieve your dreams. Build your career with the industry-leading fire, life safety and security company.
This position is responsible for providing support for the Accounts Receivable department. This role assists with all branch payment duties including answering customers’ questions regarding invoices and payment applications, calling or e-mailing past due reminders, and working to apply cash as needed. Contribute to high level customer service and branch function.The ideal candidate will preferably work out of our Rockport office, but for the right fit we will also allow them to work from Portsmouth, Freeport, or Waterville/Newport.
Essential Duties & Responsibilities:
Answer billing calls to take payments and answer customer questions
Ensure the accuracy of payment information
Send reminders to customers on past due invoices both by phone & e-mail
Work unapplied cash report for customer account accuracy
Maintain up-to-date customer records including working with other departments on change information
Provide proof of company insurance information to customers
Performs other related duties as assigned.
Education/Qualifications:
High school diploma or equivalent required
Must have a minimum of one year of working as an administrative assistant or accounts receivable agent
Excellent verbal and written communication skills.
Must have a strong proficient in Microsoft Office Suite and ability to learn new systems is required
Ability to work independently and in a fast-paced environment is required
Highly organized and detailed oriented
Capability to handle issues in a professional and confident manner
Other Duties:
Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy.
Performs other duties as assigned.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times
Pay:
$19 to $21 DOE
Benefits and Perks:
Excellent pay
Medical, dental, vision
Company paid life insurance
Company paid short-term disability
401K with employer match
Paid vacation and company holidays
Training and Career Development
Company vehicle (if job applicable)
Immediate qualification for the ALL In Ownership Plan for all eligible full-time employees
Pye-Barker Fire and Safety is an Equal Opportunity Employer
Other facts
About Pye-Barker Fire & Safety
Pye-Barker Fire & Safety is the U.S. leader in fire protection, life safety and security systems.
What you'll do
- The role involves providing support for the Accounts Receivable department, including answering customer inquiries about invoices and payment applications, and managing past due reminders. The candidate will also maintain customer records and ensure the accuracy of payment information.
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