Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

Those in Microsoft Dynamics CRM at PwC will specialise in analysing client requirements, implementing CRM software solutions, and providing training and support for seamless integration and utilisation of Microsoft CRM applications. Working in this area, you will enable clients to optimise operational efficiency and achieve their strategic objectives.

Why PWC

At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.

At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

We are looking for a skilled D365 CRM Consultant to design, develop, and implement CRM solutions that align with business goals. The ideal candidate will have hands-on experience with CRM platforms, strong programming skills, and the ability to translate business requirements into scalable technical solutions.

Responsibilities:

Primary Skills

· Require at least 8-12 years of IT experience. Must have Microsoft Power Platform New

Service Development experience.

· Must have hands on experience with .NET Core - Min - 2 Yrs

· Must have hands on experience with C# - Min - 2 Yrs

· Must have hands on experience with Azure Functions - 3Yrs

· Must have experience with Co-pilot studio , AI builder

· Good hands on experience with SQL

· Good hands on experience with Dataverse / Dynamics CRM / CDS - Datamodelling & Design

· Good hands on experience with Canvas Apps Development

· Good hands on experience with Power Automate Development

Supporting Skills

· Verbal Communication: Clearly explaining ideas and solutions to team members and

stakeholders.

· Written Communication: Writing clear and concise documentation, emails, and reports.

· Problem-Solving: Analyzing complex issues and devising effective solutions

· Prioritizing tasks and managing time effectively.

· Quickly learning and adapting to new technologies and methodologies.

· Writing clean, efficient, and error-free code

· Critical Thinking: Evaluating multiple solutions and approaches to a problem.

· Working effectively within a team.

· Cultural Awareness: Being sensitive to and respectful of cultural differences in a global work

environment.

Mandatory skill sets:

Power Platform with C#

Preferred skill sets:

Power Platform with C#

Years of experience required

4 to 6 Years

*Education Qualification

BE/B.Tech

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Technology, Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Microsoft Power Platform

Optional Skills

Accepting Feedback, Active Listening, Business Process Analysis, Communication, CRM Analytics, CRM Implementations, CRM Project Management, Customer Journey Analysis, Data Management, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Microsoft Dynamics 365, Microsoft Dynamics CRM, Microsoft Dynamics Customer Relationship Management (CRM) Architecture, Microsoft Dynamics Customer Relationship Management (CRM) Configuration, Microsoft Dynamics Customer Relationship Management (CRM) Integration, Microsoft Power Apps, Operational Efficiency, Optimism, Teamwork, User Training, Well Being

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date