Industry/Sector
Not Applicable
Specialism
Managed Services
Management Level
Senior Associate
Job Description & Summary
At PwC, our people in finance consulting specialise in providing consulting services related to financial management and strategy. These individuals analyse client needs, develop financial solutions, and offer guidance and support to help clients optimise their financial performance, improve decision-making, and achieve their financial goals.
In financial operations at PwC, you will specialise in improving the efficiency and effectiveness of financial operations within organisations. Your work will involve assessing financial processes, identify areas for improvement, and design and implement solutions to streamline financial operations, enhance controls, and reduce costs. You will be responsible for providing guidance on financial systems implementation, process automation, and financial shared services.
Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
- Respond effectively to the diverse perspectives, needs, and feelings of others.
- Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
- Use critical thinking to break down complex concepts.
- Understand the broader objectives of your project or role and how your work fits into the overall strategy.
- Develop a deeper understanding of the business context and how it is changing.
- Use reflection to develop self awareness, enhance strengths and address development areas.
- Interpret data to inform insights and recommendations.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
JD #2 – Agentic AI / Automation Engineer
Role Overview
The Agentic AI Engineer will design and develop AI-powered automation agents and copilots that reduce manual effort and enhance the speed and accuracy of Finance Managed Services and ERP AMS delivery. This role is ideal for hands-on engineers who excel in rapid prototyping and LLM-based solution building.
Key Responsibilities
- Build AI agents, chatbots, and copilots using LangChain, CrewAI, or Semantic Kernel.
- Integrate AI workflows with ERP (Oracle/SAP) and Finance Ops data sources.
- Implement retrieval-augmented generation (RAG) for contextual intelligence.
- Automate ticket triage, reporting, and communication drafts for AMS teams.
- Develop APIs, scripts, and automation logic for process optimization.
- Collaborate with AI Solution Lead and SMEs to convert business cases into technical designs.
- Support deployment, testing, and monitoring of AI agents in production.
Required Technical Skills
- Proficiency in Python and API development.
- Experience with LLM frameworks (LangChain, AutoGen, CrewAI, Semantic Kernel).
- Familiarity with OpenAI, Anthropic, Gemini, or Mistral APIs.
- Hands-on experience with RAG, vector databases, and embeddings.
- Experience integrating AI with ERP (Oracle, SAP) or finance data systems.
- Familiarity with automation tools like UiPath, Power Automate, or n8n.
- Knowledge of GitHub Actions, Docker, or cloud-based deployment.
Preferred Experience
- 3–7 years in AI, automation, or software development.
- Experience building GenAI applications for enterprise operations.
- Exposure to ITSM, AMS, or Finance Managed Services environments.
Education
B.Tech / M.Tech / MCA / MS in Computer Science, Engineering, or AI specialization.
Travel Requirements
Not Specified
Job Posting End Date