About this role
About the role:
D365 CE Functional Consultants are responsible for delivering specific areas of D365 CE functional solution on delivery projects. They are also responsible for supporting D365 CE functional responses and prepare demos on sales pursuits, building and testing D365 CE functional IP and assets, and meeting the general expectations in line with their consulting grade.
Key Responsibilities:
- Building relationships with new and existing PwC and client team members
- Documenting, proposing and discussing solution options as a part of the programme team (high level design / low level design)
- Configuring and developing Microsoft Dynamics 365 Customer Engagement solutions to fit project requirements.
- Working closely with technical development capability, including near shore and off shore teams.
- Working with third party providers to translate requirements and design to ensure solution build is in line with expectations
- Providing functional consultant delivery support across all phases of the programme including testing, business change, data migration and cutover.
- Understanding business requirements and scope changes and highlight any impact on delivery teams or technical solution.
- Providing SME input across a variety of programme workstreams, including testing, training, data, reporting, and business change.
Skills and Experience:
- Experience configuring Dynamics 365 Customer Engagement solutions in project situations
- Experience in a client-facing role with a Microsoft Gold Partner or equivalent industry experience
- 1 or more intermediate / expert level relevant Microsoft certifications
- Previous responsibility for independent creation of project lifecycle deliverables
- Working in agile project delivery teams
- Project Management
- Stakeholder Management
- Sales Support
Other facts
About Pwc UK
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We are founded on a culture of partnership with a strong commercial focus. This is reflected in our purpose: To build trust in society and solve important problems.
Overseen by our Chairman, it drives what we say and do in our everyday work by informing our choice, shaping the debates, guiding our decision-making, and inspiring us to make extraordinary efforts.
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What you'll do
- D365 CE Functional Consultants are tasked with delivering specific functional solutions on projects, supporting sales pursuits with functional responses and demos, and building internal intellectual property assets. They must also meet general consulting expectations aligned with their grade level.
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