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Puyallup Tribe of Indians

Child Support - Director

full-time•Tacoma

Summary

Location

Tacoma

Type

full-time

Experience

5-10 years

Company links

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About this role

The Puyallup Tribe of Indians is committed to protecting and exercising the inherent inalienable sovereign rights of the Tribe and Individuals in the interest of the Medicine Creek Treat Territories, as stewards to ensure preservation of our cultural and environmental integrity for common good and prosperity for all.

Open: January 21, 2026

Close: When Filled

Job Title: Director

Department: Child Support

Reports To: Administrative Manager

Hours: 40 Hrs/Wk – Full Time

Salary: Based on Salary Matrix+Benefits   

Requisition: 847        

 *Salaries are market competitive. For accurate salary information, call (253)573-7863 or email [email protected]. The Puyallup Tribe of Indians provides a generous benefits package that includes employer paid medical, dental, vision, life insurance, a retirement/401(k) plan with profit sharing, paid holidays, and paid time off including birthday leave.

Position Summary:
Supervises all aspects of the Child Support Department including budget, staff, and program components ensuring Tribal and Federal regulations are met.  Liaison with Federal, State and Tribal agencies.
Essential Duties and Responsibilities
  1. Supervises child support personnel.
  2. Mentors child support personnel.
  3. Develops and implements department policies, procedures, and protocols to conform to Tribal codes and policies.
  4. Effectively recommends program enhancements.
  5. Develops and maintains working relationships with Federal, State and Tribal Partners, including the Federal Office of Child Support Services, Child Support staff from the Bureau of Indian Affairs, the Washington State Division of Child Support, the Attorney General’s Office, the Pierce County Prosecutors Office, the Puyallup Tribal Court, Washington State Tribal Child Support Program Directors, and Tribal Employers.
  6. Actively participates in meetings with State and/or Federal child support agencies in order to positively and accurately represent the Tribe’s position on child support matters.  These meetings may require both in-state and out-of-state travel depending upon the location of the meetings.
  7. Prepares and presents monthly program status reports before the Puyallup Tribal Council upon request.
  8. Prepares and administers annual budget and grant for department.
  9. Assures that program components meet Federal direct-funding requirements.
  10. Plans, develops and coordinates projects to meet organizational goals. 
  11. Participates in the development of the Puyallup Tribe of Indians Vision, Mission, Strategic Direction, and a responsibility to convey, model, and carryout such.
  12. Develops and maintains ethical and professional relationships with key vendors, (ie; Tribal employers, LabCorp, Pacific Office Automation, Office Suppliers, Pitney Bowes, Building Management etc.) in an effort to obtain added value to the Puyallup Tribe of Indians.
  13. Contributes to a favorable public image of the Tribe by establishing and maintaining relationships and participation in the community (civic, industry, and professional).
  14. Performs other duties as assigned.

Supervisory Responsibilities

Directly supervises employees in the Child Support enforcement department. Carries out supervisory responsibilities in accordance with the Puyallup Tribe of Indians personnel policies and procedures, and all applicable laws. Responsibilities include interviewing, hiring, coaching and training employees; planning, assigning, and directing work; appraising performance; rewarding, recognizing and counseling employees; addressing complaints and resolving problems.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Master's degree (M. A.) or equivalent; or four to ten years related experience and/or training; or equivalent combination of education and experience. Experience and knowledge using word processing and spreadsheets (i.e. Word for Windows, Excel, Access, etc.).  This position requires in-state and out-of-state travel for business in order to represent the Tribe’s interests in state and federal child support matters.

Language Skills

Ability to read, analyze, and interpret the most complex documents.  Ability to respond effectively to the most sensitive inquiries or complaints.  Ability to write speeches and articles using original or innovative techniques or style.  Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

Mathematical Skills

Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations.  Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.

Reasoning Ability

Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.  Ability to deal with nonverbal symbolism (formulas, scientific equations, graphs, musical notes, etc.,) in its most difficult phases.  Ability to deal with a variety of abstract and concrete variables.

Other Skills and Abilities

  • Ability to remain calm in difficult situations and with intense clients.
  • Ability to defuse tense situations.
  • Ability to remain impartial.
  • Ability to be culturally sensitive in a diverse society.
  • Must pass a background check.
  • Must be able to maintain strict confidentiality at all times.
  • Required to travel for business.
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Requires the ability to operate a typewriter, personal computer, multi-line telephone, calculator, facsimile and photocopier.
  • Requires the ability to read, write, communicate, and interpret information accurately in English.
  • Requires the ability to concentrate and consistently produce accurate work.
  • While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
  • The employee occasionally is required to stand and walk.
  • The employee is occasionally required to stand and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, color vision and ability to adjust focus.
Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • The noise level in the work environment is usually moderate.
  • Work is performed occasionally in an office setting.
  • Requires occasional travel using employee’s own transportation.

The Puyallup Tribe of Indians reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

INDIAN PREFERENCE EMPLOYER AS REQUIRED BY LAW

Online Application Tips:

1.         If you are using a PC, use Chrome. If you are using a MAC, use Safari.

2.         Upload additional documents (resume, cover letter, letters of recommendation, proof of Indian blood, etc.) to the resume tab as one (1) PDF file or email documents to [email protected] and we can add them to your online application. Please send in copies of any degrees or certificates that you have been awarded.

3.         Indian Hiring Preference – send in the appropriate documentation for the category you select. If you have any questions about the hiring preference policy or what document to send in, email us at [email protected] or call (253) 573-7863.

4.         Provide 3+ references (we cannot obtain references from direct family members – mother, father, grandparents, sisters, brothers, or children and this includes in laws). One reference must be your most recent supervisor. We prefer the rest of your references to include co-workers, subordinates, or other supervisors, but we can accept a personal reference from someone who is familiar with your work ethic, habits, and attendance. You can send in letters of recommendation to [email protected]

5.         To add more employment, education, references, etc., click on the small + sign at the top right corner of the page.

6.         When entering salaries, only use numbers. Do not use any other characters (such as , . or $)

7.         After you submit your application, you will receive an email confirmation. If you do not receive an email, please call the office to confirm submission.

*Please do not wear perfumes, colognes, or strong scents to your interview. Some employees are allergic.

If you have any questions about the positions or the online application, please call (253) 573-7863

or email [email protected].

3009 E. Portland Ave., Tacoma, WA 98404

 

 

Native American preference applies and job placements are given on a competitive basis, using job related factors.  Because of the large number of applications received and limited job positions, your application will not guarantee employment.

What you'll do

  • The Director supervises all aspects of the Child Support Department, ensuring compliance with Tribal and Federal regulations while managing budget and staff. The role involves developing policies, maintaining relationships with various agencies, and preparing program reports.

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Frequently Asked Questions

What does a Child Support - Director do at Puyallup Tribe of Indians?

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As a Child Support - Director at Puyallup Tribe of Indians, you will: the Director supervises all aspects of the Child Support Department, ensuring compliance with Tribal and Federal regulations while managing budget and staff. The role involves developing policies, maintaining relationships with various agencies, and preparing program reports..

Is the Child Support - Director position at Puyallup Tribe of Indians remote?

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The Child Support - Director position at Puyallup Tribe of Indians is based in Tacoma, Washington, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Child Support - Director position at Puyallup Tribe of Indians?

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You can apply for the Child Support - Director position at Puyallup Tribe of Indiansdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
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