Project Manager
Company and Culture:
PuroClean, a leader in emergency property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and spiritually through serving our customers, communities, and each other.
Job Position Description:
With a ‘One Team’ mentality, manage production crews and job assignments as assigned while following PuroClean® production guidelines. Assign and coordinate jobs with the production crew, keeping the General/Operations Manager and Owner updated on all aspects of production. Supervise scheduling, coordination requirements for the job, completing job files and monitoring jobs from start to completion. Completing documentation in a timely manner and maintaining production costs at the established rate. Our Production Managers take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets up apart from our competitors in the industry.
Responsibilities:
- Managing Customer Satisfaction and representing the brand
- Effectively oversee all aspects of the production processes and customers’ needs
- Identifying areas for improvement and managing relationships with centers of influence
- Managing production, pricing schedules, estimate details & coordinating with the Owner
- Leaving job sites with an orderly appearance and follow uniform and policy guidelines
- Communicating and managing customer concerns with GM/Owner effectively
- Maintaining cleanliness of products and equipment to the highest standard
- Ensure clear communication with office staff, immediate supervisor and fellow technicians
- Training staff and technicians
- Continuous on-site job presence and assist in projects
Qualifications:
- Experience in equipment, asset and financial management
- Proficient using Xactimate & Symbility/Mobile Claims estimating platforms
- Experienced in XactAnalysis, Claims Connect, MICA, Dash software platforms
- Experience with program work from all major insurance carriers
- Understanding of safety guidelines and ability to manage them on site and while traveling
- IICRC certified in ASD, WRT and AMRT
- Aptitude with record keeping, recording information and communicating ‘the message’
- Ability to identify areas of opportunity among teammates, coaching for growth
- Strength in team building and establishing lasting relationships with clients and teammates
Benefits:
- Learn and develop new professional skills in a fast-paced environment
- Competitive pay, benefits and flexible hours
- Additional benefits and perks based on performance and employers’ policies
Job Type: Full-time
Salary: $60,000 - $70,000 per year
Benefits:
- Health insurance
- Dental insurance
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- On call
- Weekends as needed
Experience:
- Project Management: 2 years (Preferred)
- Property Restoration: 2 years (Preferred)
Work Location: In person