About this role
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
As the Technical Design Architect, Partner Services you will design and scale the global ecosystem that empowers our partners to deliver world-class service excellence. You’ll bridge the gap between Pure’s innovative storage solutions and our partners’ service capabilities, ensuring they have the specialized technical expertise to drive customer success. Collaborating closely with IT, Channel Operations, and Global Delivery, you will be the primary strategist responsible for evolving our Service Specialization programs into a seamless, automated, and high-growth engine for the business.
WHAT YOU’LL DO
- Architect and Evolve Global Service Specialization: Design the end-to-end framework for program tracks, establishing the technical standards and operational oversight required to ensure partners deliver high-quality, specialized services.
- Drive Global Program Governance: Act as the ultimate authority on program policies and administration, streamlining documentation and processes to ensure a consistent experience for both internal stakeholders and global partner executives.
- Orchestrate Ecosystem Automation: Partner with IT and Operations teams to build and scale the digital infrastructure (including Salesforce and ServiceNow integrations) that automates program participation, tracking, and reporting.
- Fuel Partner Growth and Performance: Lead the recruitment and development lifecycle for Service Partners, creating the strategic roadmap for onboarding and continuous improvement that aligns partner capabilities with Pure’s business goals.
- Enable Cross-Functional Impact: Liaise with CX, Product Lines, and Global Delivery to integrate partner feedback into program design, ensuring our enablement initiatives remain agile and responsive to market shifts.
WHAT YOU BRING
- 5+ years of channel program or advanced services experience, related to technology or enterprise solutions, with proven success leading global, cross-functional initiatives
- Strategic Program Leadership: Expert-level ability to design and manage global partner enablement or service practice programs within the enterprise technology sector, focusing on long-term business outcomes and scalable growth.
- Collaborative Influence: Exceptional interpersonal skills with a proven ability to align diverse, cross-functional teams and influence senior-level stakeholders across different geographies and cultures.
- Operational Excellence and Analysis: A Lean or Six Sigma mindset toward process analysis, with technical proficiency in utilizing tools like Salesforce, ServiceNow, Tableau, and Program Management software (e.g., Aha or Asana) to drive data-driven decisions.
- Agile Change Management: Resilience and adaptability in fast-paced environments, with the project management expertise (PMP, Agile, or equivalent) to lead individuals through complex organizational changes and program adoptions.
#LI-REMOTE
Salary ranges are determined based on role, level and location. For positions open to candidates in multiple geographical locations, the base salary range is reflective of the labor market across the applicable locations.
This role may be eligible for incentive pay and/or equity.
There is no application deadline and we accept applications on an ongoing basis until the job is filled.
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
JOIN US AND BRING YOUR BEST.
BRING YOUR BOLD.
BRING YOUR FLASH.
Other facts
About Pure Storage
Pure Storage (NYSE: PSTG) uncomplicates data storage, forever. Pure delivers a cloud experience that empowers every organization to get the most from their data while reducing the complexity and expense of managing the infrastructure behind it. Pure’s commitment to providing true storage as-a-service gives customers the agility to meet changing data needs at speed and scale, whether they are deploying traditional workloads, modern applications, containers, or more. Pure believes it can make a significant impact in reducing data center emissions worldwide through its environmental sustainability efforts, including designing products and solutions that enable customers to reduce their carbon and energy footprint. And with a certified customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world. For more information, visit www.purestorage.com.
What you'll do
- You will design and scale the global ecosystem that empowers partners to deliver world-class service excellence. This includes architecting service specialization programs and driving global program governance.
Ready to join Pure Storage?
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