About this role
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
As the Supply Chain Manager/Factory Leader, Reverse Logistics, you will orchestrate the global lifecycle of returned products to maximize asset recovery and drive environmental sustainability. You will serve as the strategic bridge between Customer Support, Quality, and external repair partners to transform the returns process into a seamless competitive advantage. Your mission is to build a high-velocity reverse supply chain that directly enhances customer loyalty and optimizes operational profitability through innovation and cross-functional collaboration.
WHAT YOU'LL DO
- Optimize Return Ecosystems: Orchestrate end-to-end return flows and RMA workflows, streamlining the path from customer return to product disposition to significantly reduce turnaround time and maximize recovery yield.
- Strategic Vendor Management: Lead collaboration with 3PLs and repair vendors to design and scale refurbishment and remanufacturing processes that ensure high-quality inventory replenishment.
- Data-Driven Continuous Improvement: Drive initiatives using Lean methodologies to identify root causes of inefficiencies, reducing the total cost of returns while improving visibility across the network.
- Sustainability & Compliance Leadership: Champion circular economy goals by scaling reuse programs and ensuring all processes meet global trade and environmental regulations for responsible product disposition.
- Systems Innovation: Partner with IT and Logistics to implement and refine returns portals and tracking tools, ensuring robust data integrity and real-time visibility for all stakeholders.
WHAT YOU BRING
- Reverse Logistics Expertise: Comprehensive experience managing complex reverse logistics networks, including repair operations, returns management, or service parts logistics within a high-tech hardware environment.
- Program Leadership: A proven track record of leading large-scale, cross-functional programs from conception to execution, with the ability to navigate ambiguity and align diverse teams toward shared KPIs.
- Analytical Proficiency: Mastery of supply chain systems (such as ERP and WMS) and data analytics to measure program health, identify trends, and drive data-backed operational decisions.
- Operational Agility: The ability to manage shifting priorities in a fast-paced environment, combined with a deep understanding of remanufacturing processes and global compliance standards.
We are primarily an in-office environment and therefore, you will be expected to work from the You will be expected to work from the Newark, CA factory in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
JOIN US AND BRING YOUR BEST.
BRING YOUR BOLD.
BRING YOUR FLASH.
Other facts
About Pure Storage
Pure Storage (NYSE: PSTG) uncomplicates data storage, forever. Pure delivers a cloud experience that empowers every organization to get the most from their data while reducing the complexity and expense of managing the infrastructure behind it. Pure’s commitment to providing true storage as-a-service gives customers the agility to meet changing data needs at speed and scale, whether they are deploying traditional workloads, modern applications, containers, or more. Pure believes it can make a significant impact in reducing data center emissions worldwide through its environmental sustainability efforts, including designing products and solutions that enable customers to reduce their carbon and energy footprint. And with a certified customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world. For more information, visit www.purestorage.com.
What you'll do
- You will orchestrate the global lifecycle of returned products to maximize asset recovery and drive environmental sustainability. Your mission is to build a high-velocity reverse supply chain that enhances customer loyalty and optimizes operational profitability.
Ready to join Pure Storage?
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