About this role
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
Pure is seeking a skilled ServiceNow Integration Lead to design, implement, and manage robust, scalable, and reliable integrations between ServiceNow, AWS, and other enterprise platforms. This role will own our ServiceNow integration architecture, ensuring all integrations are secure, efficient, and sustainable. In addition, the position will oversee the integrations and automations within our AWS environment, with a focus on optimizing, consolidating, or converting those integrations into native ServiceNow functionality where appropriate. A successful candidate will bring deep integration expertise, hands-on ServiceNow development skills, and the ability to manage end-to-end integration lifecycles across multiple systems.
WHAT YOU’LL DO
- Integration Architecture & Solution Design
- Lead the design, development, and maintenance of ServiceNow integrations with enterprise systems, cloud services, and third-party platforms.
- Ensure integration solutions are scalable, performant, and align with best practices for robust system communication.
- Architect and implement REST/SOAP and webhook-based integrations using ServiceNow Flow Designer, IntegrationHub, and native ServiceNow capabilities.
- Design secure authentication and authorization flows (SSO, OAuth 2.0, JWT) for integrated systems.
- Collaborate with platform teams, product owners, process owners, and infrastructure teams to define integration standards and solution patterns.
- Provide technical mentorship to developers on integration best practices and ServiceNow capabilities.
- AWS Environment Ownership
- Manage and maintain AWS integrations and automations, ensuring stability, scalability, and cost efficiency.
- Leverage AWS services (e.g., Lambda, API Gateway, SQS, S3) to support integration requirements as needed.
- Work toward consolidating or converting relevant AWS integrations into native ServiceNow solutions when beneficial.
- Partner with teams to ensure AWS and ServiceNow integration strategies align with enterprise architecture goals.
- Development & Implementation
- Build and maintain ServiceNow integrations using Flow Designer, IntegrationHub, and custom Script Includes as required.
- Create and manage Transform Maps and data synchronization processes between ServiceNow and other platforms.
- Develop and maintain integration-related configurations such as Business Rules, UI Policies, ACLs, and custom API endpoints.
- Support adoption of iPaaS tools such as Boomi and Reltio to accelerate integration delivery.
- Testing, Quality Assurance & Deployment
- Perform unit and integration testing using ServiceNow ATF and Postman.
- Ensure code quality, maintainability, and adherence to integration standards.
- Leverage CI/CD pipelines (e.g., GitHub Actions) for automated deployment and testing of integration changes.
- Documentation & Support
- Document integration patterns, API designs, and system dependencies.
- Maintain architecture diagrams and configuration records for ongoing manageability.
- Troubleshoot integration issues, investigate root causes, and implement permanent fixes.
- Continuous Improvement & Collaboration
- Define and enforce integration best practices through design reviews and documentation.
- Partner with architecture and platform teams to continuously improve integration reliability and performance.
- Stay current on industry trends in cloud platforms, integration technologies, and ServiceNow advancements.
- Mentor developers and contribute to cross-team knowledge sharing.
- Compliance & Security
- Implement secure authentication, authorization, and secrets management practices using appropriate tools.
- Adhere to enterprise IT governance, security, and compliance standards in all integrations.
WHAT YOU BRING
- Core Technical Skills: Hands-on experience in JavaScript for ServiceNow development and scripting; familiarity with TypeScript and Node.js is a plus.
- Integration Expertise: Strong expertise with REST and SOAP APIs (including authentication and token management) and experience designing webhook, event-driven, and data synchronization integrations.
- Platform & Tools: Familiarity with Boomi, Reltio, SnapLogic, or similar integration tools, along with proficiency in ServiceNow ATF and Postman for designing and executing robust test plans.
- AWS & Infrastructure: Hands-on experience managing AWS environments (Lambda, API Gateway, SQS, S3) and a solid understanding of IAM principles, network security, and cost optimization strategies.
- DevOps & Security: Experience with version control (GitHub) and CI/CD automation for integration deployments, including the use of secrets management tools for secure configurations.
- Leadership & Soft Skills: Strong analytical, communication, and problem-solving skills with the ability to lead projects, collaborate with cross-functional teams, and mentor others on integration best practices.
- Professional Mindset: Self-motivated, detail-oriented, and proactive in ensuring integration quality across the organization.
We are primarily an in-office environment and therefore, you will be expected to work from the Prague, Czech Republic office in compliance with Pure’s policies, unless you are on PTO, or work travel, or other approved leave.
#LI-ONSITE
WHAT YOU CAN EXPECT FROM US:
- Pure Innovation: We celebrate those who think critically, like a challenge and aspire to be trailblazers.
- Pure Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been Named Fortune's Best Large Workplaces in the Bay Area™, Fortune's Best Workplaces for Millennials™ and certified as a Great Place to Work®!
- Pure Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at [email protected] if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
JOIN US AND BRING YOUR BEST.
BRING YOUR BOLD.
BRING YOUR FLASH.
Other facts
About Pure Storage
Pure Storage (NYSE: PSTG) uncomplicates data storage, forever. Pure delivers a cloud experience that empowers every organization to get the most from their data while reducing the complexity and expense of managing the infrastructure behind it. Pure’s commitment to providing true storage as-a-service gives customers the agility to meet changing data needs at speed and scale, whether they are deploying traditional workloads, modern applications, containers, or more. Pure believes it can make a significant impact in reducing data center emissions worldwide through its environmental sustainability efforts, including designing products and solutions that enable customers to reduce their carbon and energy footprint. And with a certified customer satisfaction score in the top one percent of B2B companies, Pure's ever-expanding list of customers are among the happiest in the world. For more information, visit www.purestorage.com.
What you'll do
- The ServiceNow Integration Lead will design, implement, and manage integrations between ServiceNow, AWS, and other platforms, ensuring they are secure and efficient. This role also involves overseeing AWS integrations and optimizing them for better performance and cost efficiency.
Ready to join Pure Storage?
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