PC
Quality Assurance Team Lead
full-time•Vancouver•CA$55k - CA$65k
About this role
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Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment.
Purdys Chocolatier is delighted to have been voted by our employees as one of Canada's Best Employers. This esteemed award is a testament to the rich texture of our history and our more than 115 years of dedication to quality, trust,and supportive work environment.
Job type: Full-time, permanent
Expected salary range: $55,000 to $65,000
Do you love chocolates? As a proud Canadian Chocolatier, we create connection and joy through the power of chocolate and have a great deal of fun doing so.
We truly value diversity in our workforce and therefore, welcome applicants of all ethnic groups, genders, races, religions, abilities, and backgrounds.
We’re looking for a Quality Assurance Team Lead to join our QA team based in Vancouver, BC. This individual will report to the Quality Assurance Manager.
Job Overview: Our Quality Assurance Team Lead is responsible for activities associated with the development, implementation and improvement of the company’s quality system. This includes leading a team in monitoring and verifying conformance to specifications and standards through testing and internal audits, data analysis, record maintenance, reporting on trends and performance indicators such as customer and store complaints. The Quality Assurance Team Lead will lead investigations and is expected to implement and enforce compliance measures.
You will have the opportunity to:
- Oversee the workload of QA technicians, managing both incoming issues and ongoing projects. Assign tasks appropriately, ensuring clear communication and consistent response times across the team to stakeholders
- Implement and enforce SQF policies and procedures
- Conduct and verify inspection, testing, and monitoring for food safety and quality parameters
- Manage and train a team of QA Technicians
- Lead the training of employees on GMP and other quality and food safety practices
- Manage and lead investigations into non-conformances and implement corrective actions
- Develop and implement new processes as part of continuous improvement
- Support internal and third-party audits
- Perform product testing, sensory evaluation, and maintain documentation
You will be a good fit if you have:
- Excellent communication and interpersonal skills
- Have the availability to work between 6am-12am (7.5 hour shifts) at both 2777 Kingsway and 8330 Chester St locations.
- Bachelor's degree in food science
- Minimum two years of working experience in a similar position
- Applied knowledge on an internationally recognized food safety standard
- Problem-solving and root-cause analysis abilities
Get ready to enjoy:
- Extended Health & Dental Plan, Health Spending Account
- Sickness and Disability Plans
- RRSP Matching Program
- Profit Sharing depending on achieving the business goals
- Tuition Reimbursement
- Employee discount, and much more
Ready to dive deeper? Check out our Instagram, TikTok or Facebook.
We appreciate the interest of all applicants, and while we wish we could personally reach out to everyone, we can only contact those selected for an interview.
We genuinely care about providing reasonable accommodations to job applicants with disabilities. If you require assistance or an accommodation due to a disability, please reach out to us via email at [email protected]. We're here to help!
What you'll do
- The Quality Assurance Team Lead is responsible for developing, implementing, and improving the company's quality system. This includes leading a team in monitoring compliance with specifications and standards through testing and audits.
About Purdys Chocolatier
At Purdys Chocolatier we are passionate about transporting you to an extraordinary, personal chocolate experience.
Our inspired chocolatiers support farmers and growers locally and around the world. We source the very best ingredients to create the perfect chocolate moment.
Purdys’ chocolates are made fresh daily in our Vancouver chocolate factory kitchen. Essentials such as ginger from Australia, cashews form India, salt from the Himalayas, chocolate from Belgium, cocoa from Ecuador and Peru, and dairy products from local farms hint at the expansive ingredient list.
At Purdys we have been crafting extraordinary chocolate experiences for Canadians for over 105 years. With original recipes like our mascarpone cheese Tiramisu Truffle, you will always find new creations alongside your favourites to tempt and inspire you.
Everyone has a favourite. Every chocolate has a story.
Ready to join Purdys Chocolatier?
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Frequently Asked Questions
What does Purdys Chocolatier pay for a Quality Assurance Team Lead?
Purdys Chocolatier offers a competitive compensation package for the Quality Assurance Team Lead role. The salary range is CAD 55k - 65k per year. Apply through Clera to learn more about the full compensation details.
What does a Quality Assurance Team Lead do at Purdys Chocolatier?
As a Quality Assurance Team Lead at Purdys Chocolatier, you will: the Quality Assurance Team Lead is responsible for developing, implementing, and improving the company's quality system. This includes leading a team in monitoring compliance with specifications and standards through testing and audits..
Is the Quality Assurance Team Lead position at Purdys Chocolatier remote?
The Quality Assurance Team Lead position at Purdys Chocolatier is based in Vancouver, British Columbia, Canada. Contact the company through Clera for specific work arrangement details.
How do I apply for the Quality Assurance Team Lead position at Purdys Chocolatier?
You can apply for the Quality Assurance Team Lead position at Purdys Chocolatierdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.