About this role
YOUR MISSION
Retail Sales Supervisor – PUMA NEW Concept Store
Eastern Creek Quarter (ECQ), NSW
Step Into a Leadership Role at a Brand‑New PUMA Store
PUMA is opening a brand‑new Concept Store at Eastern Creek Quarter (ECQ) — the first of its kind in Oceania, and we’re building a fresh team to bring this new retail vision to life.
We’re looking for engaging, energetic Retail Sales Supervisors who love leading from the floor, supporting teams, and helping create an elevated outlet experience. This is your chance to join the leadership team right at the start and help set the tone, culture, and energy for a brand‑new store.
Your Impact
Supervisors are the glue on the floor. You’re the person who keeps the pace high, the standards sharp, and the team engaged. In a brand‑new store, your impact is even bigger, you’ll help shape team culture, drive sales, and support the successful launch of a brand‑new concept from day one.
What You’ll Do
This role is all about leading by example, staying hands‑on, and keeping the team motivated in a fast‑paced, customer‑driven environment. You’ll spend most of your time on the floor coaching, selling, and supporting the Store Manager and ASM.
Lead from the floor, around 90% of your time will be customer‑facing, coaching and supporting the team in real time
Help drive sales, KPIs, and store performance through confident selling and strong team leadership
Support training, onboarding, and the development of high‑performing team members
Maintain strong customer experience standards aligned to PUMA expectations
Assist with merchandising, visual execution, and keeping the store looking sharp
Support loss prevention, shrink management, and operational compliance
Identify merchandise opportunities and communicate them to store leadership
Help with stock flow, inventory routines, and store upkeep
Contribute to creating a safe, energetic, and positive working environment for both customers and the team
Work flexibly across weekends, evenings, and peak trade periods as required
YOUR TALENT
Who You Are
You’re confident, proactive, and love working with people. You bring a leadership mindset, even when you’re hands‑on, and you enjoy being the go‑to person on the floor who lifts the team and drives momentum.
1-2 years of retail leadership or supervisor experience (apparel/footwear a bonus)
Strong communicator who can coach in the moment and lead by example
Results‑driven, with a history of contributing to sales and KPIs
Comfortable in high‑volume environments with lots happening at once
Positive energy, reliable work ethic, and a genuine interest in people
Ready to be part of a brand‑new store opening and help shape the culture from day one
Why Join PUMA?
Joining a brand‑new store means you’re not stepping into someone else’s rhythm, you’re helping set it. At PUMA, you’ll be part of an environment where leadership opportunities are real, and growth is part of the plan.
Help launch the newest Global Concept store in Oceania
Be part of the store’s early leadership team
Supportive, energetic, and inclusive work culture
Opportunities to grow into ASM or Store Manager roles
Staff discount + development pathways
A chance to be part of something new, exciting, and built from day one
Ready to Run with Us?
Take the leap and become part of a brand that celebrates boldness, ambition, and performance. Apply now and make your move with PUMA, where your leadership and energy will take you further, faster.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Other facts
About PUMA
PUMA is one of the world’s leading sports brands, designing, developing, selling and marketing footwear, apparel and accessories. For more than 75 years, PUMA has relentlessly pushed sport and culture forward by creating fast products for the world’s fastest athletes. PUMA offers performance and sport-inspired lifestyle products in categories such as Football, Running and Training, Basketball, Golf, and Motorsports. It collaborates with renowned designers and brands to bring sport influences into street culture and fashion. The PUMA Group owns the brands PUMA, Cobra Golf and stichd. The company operates in more than 120 countries, employs around 22,000 people worldwide, and is headquartered in Herzogenaurach/Germany.
What you'll do
- Supervisors will lead by example, spending most of their time on the sales floor coaching and supporting the team. They will drive sales, maintain customer experience standards, and assist with store operations.
Ready to join PUMA?
Take the next step in your career journey