About this role
[What the role is]
This position is under the Enterprise Student Systems (ESS) Department.[What you will be working on]
Reporting to the Functional Manager, collaborate with Senior Domain Leads, Product Owners, Subject Matter Experts (SMEs), you will perform the following:
Execute and ensure that tasks related to assigned domain(s) are completed successfully according to the agreed schedule. deliverables and standards.
Participate in requirement reviews to confirm understanding, harmonise and ensure the testability of use cases and functionality for user scenarios.
Review functional specifications and design.
Plan and prepare User Acceptance Test (UAT), as well as handle data preparation, test data, data migration, and training plans.
Manage UAT teams by coordinating the involvement of SMEs and testers, executing test cases, and overseeing progress and ensure successful UAT sign-off.
Participate in process reviews to streamline operations.
Collaborate with vendors and other teams to address and resolve issues.
Collaborate with other Domain Leads and Change Management team for plan execution.
Ensure proper closure and filing of documents.
[What we are looking for]
Qualifications in any discipline with at least 3 years’ experience in supporting academic and administration services.
Hands-on experience in academic and administrative systems as end users.
Experience in conducting training.
Relevant experience in Information Technology, Information Science or IT-related disciplines is advantageous.
Experience in business process engineering is highly advantageous.
Good communication skills (written and spoken).
Good interpersonal skills to work with people at all levels and is a team player.
Excellent time management and strong multi-tasking skills.
Possesses good organisational and analytical skills.
Self-motivated, resourceful, and able to work well under pressure.
Hands-on experience in data analytics and dashboarding tools is advantageous.
Proficient in Microsoft Word, Excel, PowerPoint, Project, SharePoint and Visio tools.
Other facts
About Public Service Division
The Government Technology Agency of Singapore (GovTech) is the lead agency driving Singapore's Smart Nation initiative and public sector digital transformation. We harness the power of technology to make lives better for citizens, businesses, international audiences and the public service sector.
Our mission: Engineering Digital Government, Making Lives Better.
Our goal is to create a government that is "Digital to the Core, and Serves with Heart". We achieve this by using technology to create services that are easy, seamless and secure for people to use, and placing the needs of citizens and businesses at the centre of everything we do.
As a digital government, our public officers are also able to continually upskill, adapt to new challenges and work more effectively across agencies as well as with citizens and businesses in Singapore.
What you'll do
- The Domain Lead will collaborate with various stakeholders to ensure tasks related to assigned domains are completed successfully. Responsibilities include managing User Acceptance Testing (UAT) teams and participating in process reviews to streamline operations.
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