Summary
Location
Pinellas County
Salary
$0k - $0k
Type
full-time
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About this role
Why Join PT Solutions?
At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.
In this role, you’ll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need—quickly and confidently.
At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity. Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025!
Clinic Address:
What You Will Get
In addition to the standard benefit offering, you can expect to receive:
- Competitive compensation with ability to earn performance-based incentives
- Professional development through strategic internal platforms
- Opportunity for career progression with a nationwide physical therapy practice
- Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)
- Reimbursement for endurance race entry fees
Your Responsibilities as a Patient Service Coordinator
- Reconcile patient payments and units billed while following HIPAA guidelines
- Follow appropriate processes for Insurance Verification and/or benefits management
- Obtain authorization and/or prior authorization
- Over the counter collections and reconciliation of all charges weekly and monthly
- Maintain relationships with patients, providers, clinicians, and internal operational departments
Qualifications
- At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).
- 1-2 years of customer service experience (experience with healthcare preferred).
Schedule
- Full Time/Part Time: XXam-XXpm
Compensation
Pay Range: $XX-$XX (Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position)
A Mission That Moves Us
At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we’re committed to your professional growth and empowering you to shape the future of rehabilitation therapy.
Join us and transform care. Let’s go further together.
Learn more about careers with PT Solutions at Physical Therapy Careers | PT Solutions
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We are an equal opportunity employer and welcome all qualified candidates to apply.
Other facts
About PT Solutions
PT Solutions starts with a true love of therapy and fuses that passion with science and training to create an unmatched standard of care for patients. We love our work, and that enthusiasm is evident in all we do, both in the clinic and in the community. With acute care, inpatient rehab, and outpatient clinics across the country, we work in partnership with our patients and are committed to keeping them in motion throughout all phases of injury and healing. That dedication creates authentic connections with patients and makes PT Solutions the best place to redefine recovery.
We believe that grounding treatment methodologies in evidence-based research results in the most effective, progressive care for patients. We put science first and use our research to innovate and lead the healthcare industry. Because teaching is in our DNA, we bring that research into the classroom, producing the best practitioners in the business through our top-notch residency and continuing education program.
We believe physical, occupational, and speech therapy has a significant place in healthcare, and we want to lead its significance by elevating patient treatment standards and therapist training programs. Patients know the treatment they receive in any PT Solutions location nationwide will meet the absolute highest standard of care. Our dedication to working with the best tools and the best attitude to achieve the best results unites therapists and patients in a shared goal: pain-free living.
What you'll do
- As a Patient Service Coordinator, you will manage administrative and communication processes to ensure a seamless care journey for patients. This includes verifying insurance coverage, securing prior authorizations, and coordinating physician referrals.
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