Milestone One is a Site Enabling Services organization with global headquarters in Zug, Switzerland. We understand what clinical study sites need and our overall mission is to support sites in stronger study delivery.

We are looking for a proactive HR Generalist to join Milestone One!

The HR Generalist plays a key role in supporting day-to-day human resources operations and ensuring the company’s HR practices are compliant, efficient, and aligned with business goals. This position is responsible for administering HR policies and procedures, managing employee relations, coordinating recruitment and onboarding, maintaining HR records, and assisting with performance management and benefits administration.

In this role, you will provide end-to-end HR support, from onboarding and benefits administration to employee engagement initiatives.

Key Responsibilities

• Serve as the first point of contact for HR-related inquiries from employees
• Support the full employee lifecycle including recruitment, onboarding, performance management, and offboarding.
• Administer employee benefits programs and benefit communications.
• Administer all employee leave programs, including FMLA, ADA, state-specific leaves, personal leaves, and other time-off requests.
• Maintain accurate and confidential employee records in HRIS and personnel files.
• Partner with managers to address employee relations issues, conduct investigations, and recommend appropriate actions.
• Assist in developing and implementing HR policies and procedures in compliance with federal, state, and local laws.
• Support payroll processing by providing accurate employee data and resolving discrepancies.

What We Offer

• Professional development opportunities and cross-functional learning.
• Supportive culture emphasizing accuracy, integrity, and employee well-being.

• Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
• Familiarity with state-specific employment regulations is an asset and ability to identify and verify applicable information.
• Excellent organizational skills and attention to detail.
• Proficiency in MS Office (especially Excel); HRIS or payroll systems experience is a plus.
• Strong English communication skills (spoken and written).
• Ability to handle confidential information with discretion and professionalism.
• Practical payroll calculation skills is a plus.

Competencies

• Accountability, integrity, collaboration, attention to detail, problem solving, and strong communication skills

If you feel it is time to make your skills and knowledge visible within a developing company with true focus on its people, then Milestone One is the right choice for you!