Job Classification:

Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy

Your team & role
Do you hold yourself to a higher standard? Do you believe everything can be better? If you have an endless desire to drive process improvements, are obsessed with using data to drive insights to action and want to make an impact at an enterprise level, then this role is perfect for you.
 

As a Process Excellence Lead, you will be a critical member of the Process Excellence (PEX) team, directly contributing to how we identify, shape, and deliver meaningful improvements in end-to-end value streams across the enterprise. You will work side-by-side with business partners and technology teams to help co-create how work gets done – bringing structure, insight, and clarity to complex problems.
 

In this highly visible role, you will contribute meaningfully to the PEX team by supporting the planning, execution, and communication of the process improvement efforts. You will be responsible for managing detailed value stream level activities, ensuring that timelines, materials, and stakeholder expectations are effectively coordinated to deliver outcomes.
 

Here is what you can expect on a typical day
• Support PEX value stream lead to facilitate discussions with key stakeholders to deeply understand end-to-end workflows and opportunities to eliminate process waste and improve customer and stakeholder outcomes
• Support PEX value stream lead to execute cross-functional workshops and working sessions to map current processes, uncover inefficiencies, identify North Star vision and measurement, and co-design improved workflows
• Develop detailed process documentation, including flowcharts, standard operating procedures, and performance metrics
• Facilitate coordination across multiple value streams – tracking who owns what, ensuring dependencies are clear, and helping teams stay on track
• Consolidate and organize outputs from workshops, including feedback, action items, and updated process documentation
• Prepare executive-facing materials and updates, such as roadmaps, performance reports, data analytics and opportunity summaries
• Contribute to Process Excellence Playbook refinement by updating materials and proposing improvements
• Share best practices and onboard network teams to PEX tools and expectations, servicing as a catalyst for process excellence and continuous improvement across the Prudential enterprise

The skills and expertise you bring
• Strong coordination and detail-oriented project management skills – able to manage complex initiatives, track milestones, drive accuracy and transparency in reporting, and keep cross-functional teams aligned and moving forward
• Understand end-to-end process thinking with an inquisitive mindset towards improvement and can connect operational efficiencies to value adding business outcomes
• Results oriented mindset with exceptional data analytics skills with deep financial/business performance acumen and ability to apply statistical analysis to deliver data driven insights and recommendations
• Ability to synthesize information and communicate clearly to translate data into actionable insights and executive-ready materials, ensuring detailed oriented accountability combined with transparent documentation on progress, KPIs, critical decision points, and impediments
• Can navigate competing priorities while maintaining momentum and clarity
• Strong stakeholder engagement and influencing skills

• Preferred qualifications:

• Experience in process excellence, continuous improvement, data/financial analytics, six sigma or experience in related fields

Location: Newark, NJ hybrid (minimum 3 days/ week in office)

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $83,500.00 to $129,500.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.