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Patient Financial Counselor - HEM ONC
full-timePortland

Summary

Location

Portland

Type

full-time

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About this role

The Financial Coordinator is part of a team who handles the direct interaction with patients and their families during difficult times, providing financial insurance and payment information to assist them in planning and managing their account balances related to specific services performed in the clinic. The Financial Coordinator educates patients on the various sponsorship programs available to them.  The Financial Coordinator is the liaison to the PBO/RBO and the sponsoring hospital. 

Providence caregivers are not simply valued – they’re invaluable. Join our team at Oregon Clinical Programs and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications: 

  • 3 years of experience in a Business Office, preferably in a financial/billing position.
  • Experience with medical and health plan terminology, CPT codes, ICD-9 and ICD-10 coding.

Preferred Qualifications:

  • Coursework/Training: College coursework.
  • Experience with medical specialty.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.



At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position.  The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence Clinical Network (PCN)  is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.

PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.

Other facts

Tech stack
Financial Counseling,Patient Interaction,Insurance Knowledge,Payment Information,CPT Codes,ICD-9 Coding,ICD-10 Coding,Sponsorship Programs,Communication Skills,Team Collaboration,Problem Solving,Customer Service,Billing Experience,Medical Terminology,Account Management,Empathy

About Providence

Team size: 2-10 employees
Industry: Hospitals and Health Care

What you'll do

  • The Financial Coordinator interacts directly with patients and their families, providing financial insurance and payment information. They also educate patients on available sponsorship programs and act as a liaison to the PBO/RBO and the sponsoring hospital.

Ready to join Providence?

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Frequently Asked Questions

What does a Patient Financial Counselor - HEM ONC do at Providence?

As a Patient Financial Counselor - HEM ONC at Providence, you will: the Financial Coordinator interacts directly with patients and their families, providing financial insurance and payment information. They also educate patients on available sponsorship programs and act as a liaison to the PBO/RBO and the sponsoring hospital..

Why join Providence as a Patient Financial Counselor - HEM ONC?

Providence is a leading Hospitals and Health Care company.

Is the Patient Financial Counselor - HEM ONC position at Providence remote?

The Patient Financial Counselor - HEM ONC position at Providence is based in Portland, Oregon, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Patient Financial Counselor - HEM ONC position at Providence?

You can apply for the Patient Financial Counselor - HEM ONC position at Providence directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Providence on their website.