Overview

Shifts Available: Variable 

Employment Type: Per Diem (PD/PRN) 

Hours: Variable 

Location: Providence Medical Center – Kansas City, KS 

The Outpatient Patient Account Registrar is responsible for delivering exceptional customer service to patients and visitors by accurately processing registration, insurance verification, and financial counseling for outpatient services. This Patient Account Registrar is crucial to ensuring positive patient experiences and smooth operational flow within the healthcare setting.

Here are some of the benefits of working at Prime Healthcare: 

• Competitive compensation  

• Medical insurance benefit plan 

• 401K 

**The per diem schedule consists of 2-3 days per week. Days are flexible: we are open 7:30 a.m. to 6:00 p.m. Monday through Thursday and 7:30 a.m. to 3:00 p.m. on Fridays 

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to): 

• Efficiently complete patient registration and admission processes in compliance with organization policies.
• Gather, verify, and record patient demographic and insurance information with precision.

• Verify insurance coverage and obtain necessary authorizations

• Communicate with insurance companies to confirm patient benefits and coverage limitations.

• Discuss payment plans, co-pays, and out-of-pocket expenses with patients.

• Provide cost estimates for outpatient services and address any billing inquiries.

• Deliver friendly and professional service, attending to patient needs promptly.Handle patient inquiries and resolve issues efficiently.

• Work closely with clinical staff to support patient care activities.

• Coordinate with billing and financial departments to resolve account discrepancies.

Qualifications

Before we go any further, we do have some deal-breakers. You must have:  

• High school graduate or GED equivalent
• Effective written and verbal communication skills
• Ability to multi-task and prioritize needs to meet required timelines
• Analytical and problem-solving skills
• Customer service experience

Additional Qualifications That Are a Plus:

• One year previous medical setting/hospital experience in scheduling or registration
• Knowledge of medical terminology

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

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Employment Status

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Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader10_20.pdf