Overview

Shifts Available: Days 

Employment Type: Full Time 

Hours: 7:30am to 6:00pm Monday - Thursday; 7:30a - 3:00p Friday

Location: Providence Medical Center – Kansas City, KS 

The Medical Office Assistant (MOA) of the Outpatient Rehabilitation Department is responsible for outpatient throughput. A Medical Office Assistant supports our daily administrative operations by helping patients, providers, and staff stay organized and informed. The Medical Office Assistant will handle front-desk responsibilities, manage patient records, and ensure smooth communication throughout the office.  

Here are some of the benefits of working at Prime Healthcare: 

• Health, dental, and vision insurance options 

• Paid vacation, sick time and holidays 

• Bereavement leave, FMLA and other leave options 

• Employer 401K options 

• Tuition reimbursement options  

• Life, disability, and other insurance options 

• Many other amazing benefits 

Full benefits at Prime Healthcare: https://www.primehealthcare.com/careers/benefits/

Responsibilities

Essential Duties and Responsibilities (includes, but not limited to): 

• Support daily operations for Physical, Occupational, and Speech Therapy services.
• Perform patient intake, including demographics, registration, insurance eligibility/authorization, scheduling, financial counseling, and medical record management.
• Maintain equipment logs, cleaning schedules, and assist in sustaining a safe environment of care.
• Schedule, confirm, and manage appointments while coordinating provider calendars for efficient patient flow.
• Handle phones, messages, patient greetings, appointment inquiries, referrals, medication requests, check‑in/out, insurance verification, paperwork collection, copays, and general office questions.
• Maintain accurate medical records through chart prep, scanning, updating information, and ensuring privacy compliance.
• Communicate effectively with patients across all age groups using age‑appropriate techniques.
• Maintain proficiency in medical terminology and physical medicine CPT codes.

Qualifications

Education and Training

Before we go any further, we do have some deal-breakers. You must have: 

• High School Diploma or GED required upon hire
• Basic Life Support (BLS) required upon hire and maintain current
• Knowledge of medical terminology
• Customer Service experience

 Additional Qualifications That Are a Plus: 

• Previous hospital experience in a physical medicine office

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Employment Status

Shift

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader10_20.pdf