About this role
External Applicants: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers. Applying through any other source may prevent Prosperity from receiving your application. Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP. Prosperity Bank is an Equal Opportunity Employer.
POSITION PURPOSE
Responsible for providing support to the Research Department.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
1. Assumes responsibility for the completion of assigned Research functions.
- Prepares correspondence and responds to any requests, emails, and phone calls.
- Assists with subpoena’s, IRS requests, etc
- Assists with Escheatment duties
- Assists with banking center questions
- Retrieves and completes statement requests
2. Assumes responsibility for establishing and maintaining effective and professional business relations with local banks and internal departments.
- Answers questions and resolves requests or problems promptly and courteously.
- Informs contacts of Bank policies and procedures as they relate to the Research Department.
- Maintains the Bank's professional reputation.
3. Assumes responsibility for establishing and maintaining effective coordination and communication with Bank personnel and with management.
- Assists related departments as required.
- Keeps management informed of area activities and of any significant problems.
- Attends and participates in meetings as required.
- Completes required reports and related documents.
4. Assumes responsibility for related duties as required or assigned.
- Stays informed of changes in Research policies, procedures, and requirements.
- Ensures that work area is clean, secure, and well maintained.
- Completes special projects as assigned.
- Assists with Department administration and supervision as required.
QUALIFICATIONS
Education/Certification: High school graduate or equivalent.
Required Knowledge: Knowledge in banking processes preferred.
Experience Required: 2-3 years of clerical experience.
Skills/Abilities:
Accurate and attentive to detail.
Well organized.
Willingness to assist others.
Able to operate related computer applications, viewer, and PC.
Strong communication abilities.
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Finger Dexterity: Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together.
Talking: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.
Average Hearing: Able to hear average or normal conversations and receive ordinary information.
Repetitive Motion: Movements frequently and regularly required using the wrists, hands, and/or fingers.
Average Visual Abilities: Average, ordinary, visual acuity necessary to prepare or inspect documents or products or operate machinery.
Physical Strength: Sedentary work; sitting most of the time. Exerts up to 25 lbs. of force occasionally.
WORKING CONDITIONS
None: No hazardous or significantly unpleasant conditions (such as in a typical office).
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved instructions and to deal with problems involving a few variables.
Mathematics Ability: Ability to perform basic math skills, use decimals to compute ratios and percents.
Language Ability:
Ability to read a variety of books, magazines, and instruction manuals.
Ability to prepare memos, reports, and essays using proper punctuation, spelling and grammar.
Ability to communicate distinctly with appropriate pauses and emphasis, correct pronunciation (or sign equivalent), and variation in word order using present, perfect, and future tenses.
Hours: Monday - Friday 8:00 AM - 4:30 PM.
40 hours per week.
Other facts
About PROSPERITY BANK
At Prosperity Bank, we believe in a community banking philosophy where personal relationships and great experiences go hand-in-hand. We provide convenient technology options that our customers expect – all backed by the highest level of security. At every touch point, you’ll find knowledgeable associates ready to serve our customers with accuracy and a smile time and time again. Prosperity provides personal banking services and investments to consumers and small to medium sized businesses throughout Texas and Oklahoma. Founded in 1983, Prosperity ranks among the top 100 U.S. banks in assets. Member FDIC. Equal Housing Lender.
What you'll do
- The Research Associate is responsible for supporting the Research Department by completing assigned functions, preparing correspondence, and assisting with various banking inquiries. They also maintain effective communication with local banks and internal departments.
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