About this role
Location:
Parkway Surgery Center - Central AveDepartment:
UrologyWeekly Hours:
40Status:
Full timeShift:
Days (United States of America)Job Summary:
As the first team member a patient interacts with at a physician practice, the Patient Service Coordinator creates a positive, inviting tone.
In this role, you greet and register patients, answer phone calls, take messages and schedule and reschedule patient appointments. You will also maintain the provider's schedule.
You will assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed.
The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
REQUIREMENTS
- High school diploma or equivalent
1 year experience in a customer service or clerical setting
PREFERRED REQUIREMENTS
- Associates degree
- Working knowledge of medical terminology, third party billing and referral procedures
- Experience with EPIC EMS
- 3 years' experience in a clerical or office function
- 1 year experience in a medical office setting
ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus.
Benefits:
We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.
Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact [email protected]
Equal Opportunity Employer/Drug-Free Workplace
Other facts
About ProMedica
ProMedica is a mission-based, not-for-profit health care organization headquartered in Toledo, Ohio. The organization serves communities in 17 states and employs approximately 19,000 people. It offers acute and ambulatory care, a dental and vision plan, and post-acute and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization has 2,500+ physicians and advanced practice providers with privileges and 1,300+ health care providers employed by ProMedica Physicians. Driven by its Mission to improve health and well-being, ProMedica has been nationally recognized for its top-tier clinical excellence and efforts to address social determinants of health.
What you'll do
- The Patient Service Coordinator greets and registers patients, answers phone calls, and schedules appointments. They also assist clinical staff with outgoing calls as needed.
Ready to join ProMedica?
Take the next step in your career journey