About this role
We Are Hiring: Room Service Tray Runner- WMH- 0.3 FTE
Begin your story with ProHealth Care Food Services. Enjoy our video series featuring our own employees sharing why they choose ProHealth Care and what they enjoy about working here.
Schedule Details: This part time position will be scheduled 24 hours every 2 weeks. Shift start times vary from 3:00pm - 5:00pm and end times vary from 7:00pm - 8:00pm depending on scheduled position. Every other weekend along with a rotating holiday schedule are required. There may be some cross training opportunities as well as AM opportunities available.
About Us:
Within our open concept dining spaces, patrons can find amazing cuisine ranging from gourmet hand crafted salads, scratch made comfort-food recipes, and our own interpretation of ethnic and global cuisine. Grab-and-Go items offer excellent nourishment for those on the move, and our weekly specials and promotional events provide the necessary Spice-of-Life variety. Our High-End Catering Team can compete with any 5-star establishment and easily erases the stigma attached to “Hospital Food”. We are also proud to support our local vendors by brewing and serving Door County Coffee in addition to sourcing the freshest ingredients available. No need to continue your search; culinary excellence awaits!
What You Will Do:
Performs all necessary duties to serve food. Follows scripted communication and uses two patient identifier when entering a patient’s room. Delivers food to patients in a friendly manner and responds to complaints, requests and questions in a knowledgeable and polite manner. Communicates any special requests, unresolved issues or complaints to food service coordinator, supervisor or manager.
Responsibilities:
Uses two patient identifiers and verifies the diet according to established procedure before passing patient trays. Delivers food to patient/customers in a friendly manner and responds to complaints, requests and questions in a knowledgeable and polite manner. Maintains a clean and safe work environment and reports any unsafe conditions of food, property and equipment. Is able to fill out facilities report, safety report and iservice request. Is responsible for filling food requisitions on the floors. Is responsible for filling supply list for room service. Trouble shoots complaints in conjunction with leads, supervisors and managers. Rotates food items for freshness and safety with as little food waste as possible.
Requirements:
- 1 year of relevant experience preferred
- High School Diploma/GED preferred
About Us:
Learn more at ProHealthCare.org/Careers
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
This Position Will Offer You:
- Engaging and community focused culture
- Competitive Salaries
- Opportunity for professional career growth
Other facts
About ProHealth Care, Inc
ProHealth Care is hiring and was recognized in 2020 by Forbes as the best-in-state employer for Wisconsin. The award is a testament to the more than 5,000 employees and providers who have spoken up about their love for their jobs and the work that they do.
At ProHealth Care, we offer a culture that's warm, welcoming, and vibrant. Additionally, we offer a generous benefits plan and resources to help you further your education. After all, it's the way you should be treated.
Culture is built every day, and we want you to be a part of this. If you're like us and are passionate about providing exceptional patient care, we'd like to meet you! We hope that you'll click around, get to know us, and will soon #beginyourstory with ProHealth Care.
What you'll do
- The Room Service Tray Runner is responsible for delivering food to patients and ensuring a friendly and knowledgeable response to their requests and complaints. They must verify patient diets and maintain a clean and safe work environment.
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