SRE Engineer
full-time•Irving
About this role
Overview
Responsibilities
Requirements
Overview: Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider.
We are seeking a skilled Site Reliability Engineer (SRE) with 3–5 years of experience to join our reliability and infrastructure team. The ideal candidate will have a strong background in systems engineering, cloud platforms, and automation, with a passion for building resilient, scalable, and observable systems. This role involves both hands-on engineering and collaboration with cross-functional teams to improve reliability and developer productivity.
Responsibilities
🎯 Key Responsibilities
System Reliability & Operations
Ensure high availability and performance of production systems.
Participate in on-call rotations and incident response, driving root cause analysis and postmortems.
Implement monitoring, alerting, and observability solutions to proactively detect issues.
Infrastructure & Automation
Design, build, and maintain CI/CD pipelines for seamless deployments.
Automate infrastructure provisioning and scaling using Infrastructure-as-Code (Terraform, Ansible, etc.).
Manage containerized workloads with Docker and Kubernetes.
Performance & Scalability
Conduct capacity planning, load testing, and performance tuning.
Optimize system reliability through fault-tolerant design and distributed systems best practices.
Collaborate with developers to improve application performance and resilience.
Security & Compliance
Implement security best practices in infrastructure and operations.
Ensure compliance with organizational and regulatory standards.
Contribute to disaster recovery and business continuity planning.
Collaboration & Continuous Improvement
Work closely with development teams to embed reliability into the software lifecycle.
Document processes, runbooks, and operational standards.
Contribute to a culture of continuous learning and improvement.
Requirements
đź“Ś Required Skills & Qualifications
3–5 years of experience in SRE, DevOps, or systems engineering roles.
Strong knowledge of Linux/Unix systems and shell scripting.
Hands-on experience with cloud platforms (AWS, Azure, GCP).
Proficiency with container orchestration (Kubernetes) and CI/CD pipelines.
Familiarity with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog).
Solid understanding of networking fundamentals (TCP/IP, DNS, HTTP).
Strong problem-solving and troubleshooting skills.
🎓 Education & Certifications
Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent practical experience).
Certifications in cloud (AWS Certified Solutions Architect, GCP Professional Cloud Engineer, etc.) or Kubernetes (CKA/CKAD) are a plus.
What you'll do
- The SRE Engineer will ensure high availability and performance of production systems while participating in on-call rotations and incident response. They will also design and maintain CI/CD pipelines and automate infrastructure provisioning.
About Prodapt
Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences of tomorrow. A ServiceNow-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider.
Connecting 1.1 billion people and 5.4 billion devices across the globe, Prodapt’s clients include Google, Amazon, PayPal, SoftBank, ServiceNow, Ciena, Verizon, Vodafone, Liberty Global, Liberty Latin America, Claro, Lumen, Windstream, Rogers, Telus, KPN, Virgin Media, British Telecom, Deutsche Telekom, Adtran, Samsung, and many more.
A “Great Place To Work® Certified™” company, Prodapt employs over 6,000 technology and domain experts across the Americas, Europe, India, Africa, & Japan. Prodapt is part of the 130-year-old business conglomerate The Jhaver Group, which employs over 32,000 people across 80+ locations globally.
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Frequently Asked Questions
What does a SRE Engineer do at Prodapt?
As a SRE Engineer at Prodapt, you will: the SRE Engineer will ensure high availability and performance of production systems while participating in on-call rotations and incident response. They will also design and maintain CI/CD pipelines and automate infrastructure provisioning..
Is the SRE Engineer position at Prodapt remote?
The SRE Engineer position at Prodapt is based in Irving, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the SRE Engineer position at Prodapt?
You can apply for the SRE Engineer position at Prodaptdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.