Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health's purpose:  Inspire health.  Serve with compassion.  Be the difference.

• Coordinates surgeries and information with other physician offices.

• Assembles patient charts and answers patient’s questions regarding surgery and testing.

• Ensures that customer service targets are achieved

• Validates documentation for scheduling verification and authorization(s)

• Communicates with physicians and department staff to accomplish assigned duties.

• Executes policies and procedures that guide and support the provision of the services while meeting departmental budget goals.

• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.​

Minimum Requirements

• Education - High school diploma, GED or equivalent preferred

• Experience - Two (2) years related work experience. Healthcare industry experience preferred.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Customer-oriented service skills

• Computer/word processing skills

• Knowledge of medical terminology preferred