P
Front Desk Associate
full-time•Philadelphia
About this role
About Us
RushOrderTees is a custom apparel company known for lightning-fast turnaround times and top-tier customer service. We work hard, move fast, and pride ourselves on creating a fun, energetic workplace where teamwork matters.
Job Summary
We’re looking for a friendly, organized, and dependable Front Desk Employee to support daily operations and serve as the first point of contact for scheduled customer pickups, delivery drivers, and internal team members. This role also provides light administrative and HR support while maintaining an organized front desk area.
Responsibilities
-
Greet customers picking up orders in a professional and efficient manner
-
Answer the doorbell for scheduled customer pick-ups and delivery drivers only
-
Manage customer pick-up orders, including verifying order details and ensuring accurate handoff
-
Respond to customer questions at order pick-up in person as needed (no walk-in sales)
-
Coordinate with production and sales teams to locate completed orders
-
Manage incoming and outgoing packages and deliveries
-
Maintain a clean, organized front desk and pickup area
-
Provide light HR support, including assisting employees, organizing personnel files, supporting basic onboarding tasks, helping with employee events
-
Perform light administrative tasks such as data entry and filing
-
Support other departments as needed in a fast-paced environment
Qualifications
-
Strong communication and customer service skills
-
Bilingual (English/Spanish) preferred
-
Organized, detail-oriented, and dependable
-
Ability to multitask and stay calm during peak pickup times
-
Comfortable using computers and basic office software
-
Reliable and punctual
-
Previous front desk, administrative, or customer service experience preferred (but not required)
What We Offer
-
Competitive pay
-
A team-oriented, fast-paced work environment
-
Opportunities for growth within the company
-
Employee discounts on custom apparel
-
Consistent schedule and supportive management
What you'll do
- The Front Desk Associate greets customers, manages order pickups, and coordinates with production and sales teams. They also maintain an organized front desk area and provide light administrative and HR support.
About Printfly
RushOrderTees is a nationwide leader in custom apparel. Our screen printing, digital printing, and embroidery services create wonderful shirts and hats for everybody. And our free product and design services make it fast and easy.
RushOrderTees began in 2002 on the premise that superior craft and intuitive technology could create remarkable products. Today, our family-owned, Philadelphia-based company remains focused on making things that matter for individuals, organizations, and businesses.
Let RushOrderTees print Your Design on Your Deadline.
Contact us at [email protected].
Ready to join Printfly?
Take the next step in your career journey
Frequently Asked Questions
What does a Front Desk Associate do at Printfly?
As a Front Desk Associate at Printfly, you will: the Front Desk Associate greets customers, manages order pickups, and coordinates with production and sales teams. They also maintain an organized front desk area and provide light administrative and HR support..
Is the Front Desk Associate position at Printfly remote?
The Front Desk Associate position at Printfly is based in Philadelphia, Pennsylvania, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Desk Associate position at Printfly?
You can apply for the Front Desk Associate position at Printflydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.