Engineering Manager - Manage

An Introduction to Primer

We’re the world's first unified payment infrastructure, empowering businesses worldwide to unleash their payment potential. By choosing our platform, merchants can take control over their payment stack, create unique commerce experiences, accelerate their roadmap and increase payment success. We strive to make something complex, incredibly simple and intuitive. The world's top investors, including Accel, Balderton, Iconiq, and Tencent, have invested in Primer's vision to rebuild payments and commerce from the ground up.

Join us in shaping the future of payments and commerce.

What team will you be joining?

Our Manage team enables merchants to streamline the management of their payments.

This team covers: Reconciliation, Monitors, Refunds, Disputes, Workflows, Operations Automation and Account Management

Reporting to an Engineering Manager, you’ll join a team of backend and frontend engineers all working together alongside our Product team.

The team adopts a ‘you build it, you own it’ approach, working with infrastructure, doing their own testing and QA.

Our tech stack includes: Python, Typescript, React, AWS, Kubernetes and Terraform, amongst lots of other things.

What will you be doing?

• Leading a growing team of 7-10 engineers split across multiple pods

• Cultivating an environment of continuous learning and collaboration

• Optimising engineering processes and resourcing across the teams to optimise delivery

• Collaborating with engineering leadership in setting team strategy and priorities

• Reviewing technical architecture proposals and ensuring considerations have been made on cost, scalability, performance, resilience, testability, observability and maintainability

• Improving knowledge sharing and collaboration, within and between teams, to remove roadblocks and keep teams performing well

• Taking responsibility for planning, execution and success of complex projects

• Driving a culture of cross-team learning, encouraging the team to present to the wider organisation on key learnings

What are we looking for?

• Software Engineering background - this role is technically hands-on

• Proven experience managing and developing team of full-stack engineers

• Passion about people, with the ability to inspire, coach and mentor to help people perform at their best

• Happy to dive into the detail - reviewing decisions with the team, bringing new ideas to the table, and challenging the team

• Someone who enjoys talking tech, code reviews, and regularly providing technical feedback to the team

• Ideally knowledge across mobile, frontend and backend in a modern 'you build it, you own it' environment

• A track record of delivery in fast growth environments

• Excellent written and verbal communication skills

• Comfortable working in remote environments

The way we work is different at Primer

Our culture is about removing the roadblocks to doing your best work. We focus on taking initiative, letting the best ideas win, and valuing output over anything else.

Underpinning all of this is our 'trust by default'. You’ll work remotely, wherever works best for you, have unlimited coworking access, unlimited time off, no company spending approvals, regular whole company retreats, team workations, and open access to people across the company.

We find the best thinking and work come from removing limiting assumptions. So, one of our favourite approaches to solving problems is simply: If anything is possible, then what will you do?

Our benefits:

🌍 Remote-first model

📈 Competitive share options

✈️ Uncapped holiday, with 25 days minimum to be taken

🗣 Co-working space access

🥳 Team socials - quarterly workations, annual company retreats and virtual events

🖥 The best equipment for your role

🪴 Additional £500 towards your home office setup

🧠 Unlimited learning budget

🩺 Medical insurance via SafetyWings

Location-specific benefits - pension, 401k, health insurance etc.

Don’t meet every single requirement?

Studies have shown that women and under-represented groups are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply. You may just be the right candidate for this or other roles

Primer provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression, or any other characteristic protected by law.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.